Gojiberry Survey & Feedback vs UserLoop Surveys & Feedbackfor Shopify (2026)
Both Gojiberry Survey & Feedback and UserLoop Surveys & Feedback are highly rated (5/5) Shopify apps focused on gathering customer feedback through surveys. Gojiberry positions itself as an easy-to-setup survey app, emphasizing quick deployment via templates and direct integration with email, product inserts, and SNS for various survey types, including marketing attribution and NPS. It focuses on ease of use and targeted surveys using segmentation and conditional logic. UserLoop, on the other hand, bills itself as an AI-powered platform for turning customer feedback into growth. It combines surveys with quiz funnels and video testimonials, offering AI-driven question creation and insight discovery. UserLoop also includes multi-language support and automates discount code rewards for survey participation.
At a Glance
Gojiberry Survey & Feedback
28 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Gojiberry Survey & Feedback5/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 28 | 23 |
Reviews Gojiberry Survey & Feedback28 UserLoop Surveys & Feedback23 | ||
| Focus | Easy Setup, Targeted Surveys | AI-Powered Analytics, Multi-Purpose Feedback |
Focus Gojiberry Survey & FeedbackEasy Setup, Targeted Surveys UserLoop Surveys & FeedbackAI-Powered Analytics, Multi-Purpose Feedback | ||
| Survey Delivery | Email, Product Inserts, SNS, Pop-up | Post-Purchase, Checkout, Link, Email, Embedded |
Survey Delivery Gojiberry Survey & FeedbackEmail, Product Inserts, SNS, Pop-up UserLoop Surveys & FeedbackPost-Purchase, Checkout, Link, Email, Embedded | ||
| Key Features | Templates, Customization, Segmentation | AI-Powered, Video Testimonials, Product Quizzes |
Key Features Gojiberry Survey & FeedbackTemplates, Customization, Segmentation UserLoop Surveys & FeedbackAI-Powered, Video Testimonials, Product Quizzes | ||
| Advanced Features | Conditional Logic, Segmentation | AI Analytics, Multi-Language Support |
Advanced Features Gojiberry Survey & FeedbackConditional Logic, Segmentation UserLoop Surveys & FeedbackAI Analytics, Multi-Language Support | ||
| Ease of Use | Emphasis on 1-Minute Setup | AI-Powered Question Generation |
Ease of Use Gojiberry Survey & FeedbackEmphasis on 1-Minute Setup UserLoop Surveys & FeedbackAI-Powered Question Generation | ||
| Value Proposition | Quickly gather customer insights for marketing & product development | Comprehensive customer feedback for growth, including social proof & product recommendations |
Value Proposition Gojiberry Survey & FeedbackQuickly gather customer insights for marketing & product development UserLoop Surveys & FeedbackComprehensive customer feedback for growth, including social proof & product recommendations | ||
Our Verdict
For merchants prioritizing speed and ease of setup, particularly those looking to quickly gather marketing attribution data and NPS scores using traditional survey methods across various channels like email and product inserts, Gojiberry Survey & Feedback is a solid choice. Its focus on targeted surveys and segmentation provides focused feedback. UserLoop Surveys & Feedback is better suited for merchants seeking a more comprehensive feedback solution, leveraging AI for deeper insights, incorporating video testimonials for social proof, and building product recommendation quizzes. Its all-in-one platform approach and multi-language support make it ideal for larger businesses with diverse customer bases.
Common Questions
Which app is easier to set up?
Gojiberry emphasizes its 1-minute setup with easy templates, suggesting a quicker initial configuration compared to UserLoop.
Which app is better for gathering video testimonials?
UserLoop explicitly includes the ability to collect video responses from customers, making it the better choice for this purpose.
Which app is better for international stores?
UserLoop offers multi-language support with automatic translation to 100+ languages, making it the superior choice for international e-commerce stores.
Which app provides more in-depth analytics?
UserLoop leverages AI to identify patterns and trends, suggesting a more sophisticated analytics capability compared to Gojiberry's dashboard with CSV downloads.
Which app is best for product discovery and development feedback?
While both can be used, Gojiberry directly mentions identifying the next product to develop, and is more oriented towards focused market research surveys.
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