Grapevine Post Purchase Survey vs SEA Post Purchase Survey Appfor Shopify (2026)
Grapevine Post Purchase Survey and SEA Post Purchase Survey App are both highly-rated (5/5) Shopify apps designed to capture customer feedback, but they cater to slightly different needs and priorities. Grapevine emphasizes scalability and data integration, boasting unlimited responses and integrations with key marketing and analytics platforms like Klaviyo, GA4, and Google Sheets. This positions it towards larger businesses or those with complex marketing stacks that require deep customer insights across various channels. SEA Post Purchase Survey App, while also offering valuable insights, places a greater emphasis on survey customization and targeted distribution, highlighting its 24/7 support for customization and focus on targeting specific customer segments based on tags, visited pages, and purchased products.
At a Glance
Grapevine Post Purchase Survey
142 reviews
SEA Post Purchase Survey App
109 reviews
Detailed Overview
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
SEA Post Purchase Survey App
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
Key Features
- Target right customers: Use tags, visited pages, and products to target
- Distribute surveys: On-site, exit intent or post purchase like thank-you page
- Visualize results clearly: Analyze responses with analytical charts and reports
- Automate with Shopify Flow: Add surveys to your tech stack
- Work with all email apps: Effortlessly add survey to any email to customers
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Grapevine Post Purchase Survey5/5 SEA Post Purchase Survey App5/5 | ||
| Reviews | 142 | 109 |
Reviews Grapevine Post Purchase Survey142 SEA Post Purchase Survey App109 | ||
| Response Limits | Unlimited | Not explicitly stated, likely limited |
Response Limits Grapevine Post Purchase SurveyUnlimited SEA Post Purchase Survey AppNot explicitly stated, likely limited | ||
| Key Integrations | Shopify Flow, Klaviyo, GA4, Google Sheets | Shopify Flow, Email Apps (unspecified) |
Key Integrations Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets SEA Post Purchase Survey AppShopify Flow, Email Apps (unspecified) | ||
| Survey Distribution | Post-purchase, On-site, Email, NPS, POS | On-site, Exit Intent, Post-purchase (Thank-you page), Email |
Survey Distribution Grapevine Post Purchase SurveyPost-purchase, On-site, Email, NPS, POS SEA Post Purchase Survey AppOn-site, Exit Intent, Post-purchase (Thank-you page), Email | ||
| Customer Targeting | Advanced targeting and reporting with order data | Tags, Visited Pages, Purchased Products |
Customer Targeting Grapevine Post Purchase SurveyAdvanced targeting and reporting with order data SEA Post Purchase Survey AppTags, Visited Pages, Purchased Products | ||
| Customization Support | Not explicitly stated | 24/7 Support for Customization |
Customization Support Grapevine Post Purchase SurveyNot explicitly stated SEA Post Purchase Survey App24/7 Support for Customization | ||
| Value Proposition | Scalable insights at a fixed price | Actionable insights with tailored customer feedback |
Value Proposition Grapevine Post Purchase SurveyScalable insights at a fixed price SEA Post Purchase Survey AppActionable insights with tailored customer feedback | ||
Our Verdict
For Shopify merchants seeking a robust, scalable solution with unlimited survey responses and deep integration into their existing marketing and analytics ecosystem, Grapevine Post Purchase Survey is the stronger choice. Its integrations with Klaviyo and GA4 make it especially appealing for data-driven businesses. Conversely, SEA Post Purchase Survey App is better suited for merchants who prioritize granular control over survey customization and targeted distribution to specific customer segments, and highly value dedicated support for achieving their desired customization. The emphasis on '24/7 support for customization' indicates a willingness to create highly bespoke survey experiences.
Common Questions
Which app offers more integrations with marketing platforms?
Grapevine Post Purchase Survey specifically mentions integrations with Klaviyo, GA4, and Google Sheets, offering more built-in connectivity to popular marketing and analytics tools compared to SEA Post Purchase Survey, which only mentions general email apps and Shopify Flow.
Which app is better for merchants who anticipate a high volume of survey responses?
Grapevine Post Purchase Survey explicitly offers unlimited survey responses for a fixed price, making it the clear choice for merchants who anticipate a large volume of responses and want predictable pricing.
Which app provides more hands-on support for survey customization?
SEA Post Purchase Survey emphasizes its '24/7 support' for customization, suggesting a higher level of dedicated assistance in tailoring surveys to specific needs compared to Grapevine Post Purchase Survey, where customization support is not explicitly mentioned.
Which app focuses more on pinpointing the most effective marketing channels?
Grapevine Post Purchase Survey includes 'Attribution surveys to see which marketing channels really drive customers,' a feature not explicitly mentioned in the description of SEA Post Purchase Survey App.
Which app is better suited for stores using Shopify POS?
Grapevine Post Purchase Survey explicitly supports POS surveys, a feature not explicitly mentioned for the SEA Post Purchase Survey App.
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