Grapevine Post Purchase Survey vs SM Post Purchase Survey & NPSfor Shopify (2026)
Grapevine Post Purchase Survey and SM Post Purchase Survey & NPS both aim to provide Shopify merchants with post-purchase feedback mechanisms, but they cater to different scales and needs. Grapevine positions itself as a comprehensive, enterprise-ready solution focusing on unlimited responses, advanced targeting and reporting, and integrations with popular marketing and analytics tools like Klaviyo, GA4, and Google Sheets. It emphasizes turning high-volume survey data into actionable insights across channels. In contrast, SM Post Purchase Survey & NPS focuses on ease of use and customizability without coding, with a simpler approach to data breakdown and targeting, making it more suitable for smaller businesses or those prioritizing user-friendliness above all else.
At a Glance
Grapevine Post Purchase Survey
142 reviews
SM Post Purchase Survey & NPS
6 reviews
Detailed Overview
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
SM Post Purchase Survey & NPS
Post purchase survey and NPS to gather product insights and customer feedback with ease
Key Features
- Showcase post purchase survey on thank you page. No coding required
- Create unlimited question to gather as many information as you want
- Collect unlimited responses with a lot of useful data
- Breakdown customer survey submission by response count, order value,...
- Target different types of customer with smart rule
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Grapevine Post Purchase Survey5/5 SM Post Purchase Survey & NPS5/5 | ||
| Reviews | 142 | 6 |
Reviews Grapevine Post Purchase Survey142 SM Post Purchase Survey & NPS6 | ||
| Key Integrations | Shopify Flow, Klaviyo, GA4, Google Sheets | None explicitly stated |
Key Integrations Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets SM Post Purchase Survey & NPSNone explicitly stated | ||
| Data Reporting | Powerful reporting with filters and segmentation | Breakdown by response count, order value, etc. |
Data Reporting Grapevine Post Purchase SurveyPowerful reporting with filters and segmentation SM Post Purchase Survey & NPSBreakdown by response count, order value, etc. | ||
| Targeting | Advanced targeting and reporting | Smart rules for customer targeting |
Targeting Grapevine Post Purchase SurveyAdvanced targeting and reporting SM Post Purchase Survey & NPSSmart rules for customer targeting | ||
| Coding Required | Not explicitly stated, implied to require some setup due to integrations | No coding required |
Coding Required Grapevine Post Purchase SurveyNot explicitly stated, implied to require some setup due to integrations SM Post Purchase Survey & NPSNo coding required | ||
| Response Limit | Unlimited | Unlimited |
Response Limit Grapevine Post Purchase SurveyUnlimited SM Post Purchase Survey & NPSUnlimited | ||
| Ease of Use | Not explicitly stated, implied complexity due to integrations | Friendly and fully customizable |
Ease of Use Grapevine Post Purchase SurveyNot explicitly stated, implied complexity due to integrations SM Post Purchase Survey & NPSFriendly and fully customizable | ||
| Price | Fixed price for unlimited responses | Not mentioned - assumes unlimited responses are standard |
Price Grapevine Post Purchase SurveyFixed price for unlimited responses SM Post Purchase Survey & NPSNot mentioned - assumes unlimited responses are standard | ||
Our Verdict
For larger Shopify businesses that need to integrate survey data with their existing marketing and analytics stack and require advanced segmentation and reporting capabilities, Grapevine Post Purchase Survey is the clear choice. Its integrations with Klaviyo, GA4, and Google Sheets, combined with its emphasis on high-volume data analysis, make it suitable for those who need deep customer insights. On the other hand, SM Post Purchase Survey & NPS is a better fit for smaller stores or merchants who prioritize ease of use and a simple, code-free survey creation process. If you're looking for a quick and easy way to gather customer feedback without complex integrations, Smartify is the more suitable option.
Common Questions
Which app offers more advanced integration options?
Grapevine Post Purchase Survey offers advanced integration options with Shopify Flow, Klaviyo, GA4, and Google Sheets.
Which app is easier to set up and use for beginners?
SM Post Purchase Survey & NPS emphasizes ease of use and requires no coding, making it more suitable for beginners.
Does either app limit the number of survey responses I can collect?
Both apps explicitly state that they offer unlimited responses, so you can collect feedback from as many customers as you need.
Which app offers more detailed reporting features?
Grapevine Post Purchase Survey offers powerful survey reporting with filters and segmentation, enabling more in-depth data analysis.
Which app better supports attribution surveys for marketing channels?
Grapevine Post Purchase Survey explicitly features attribution surveys to identify which marketing channels drive customers effectively.
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