HelpLab FAQ Page, Product FAQs vs Section Store: Theme Sectionsfor Shopify (2026)
HelpLab FAQ Page, Product FAQs and Section Store: Theme Sections both aim to enhance Shopify storefronts, but they cater to different needs. HelpLab focuses specifically on building and customizing FAQ pages, both for the overall store and individual products. Its strength lies in its dedicated FAQ functionality, rich SEO snippet support, and ease of customization to match brand aesthetics. It's positioned as a solution to reduce customer service inquiries through readily available information. Section Store, on the other hand, provides a broader range of customizable theme sections, including, but not limited to, FAQ sections. Section Store solves the problem of limited section options in standard Shopify themes, offering a library of plug-and-play sections accessible through the theme editor. It targets merchants who want to extend their theme's functionality without extensive coding or reliance on page builder apps. While it includes FAQ sections as part of its broader section library, it may require more configuration and design input from the user to achieve the same level of FAQ-specific optimization as HelpLab. It adds value by providing flexibility and a growing library of different section types beyond just FAQs.
At a Glance
HelpLab FAQ Page, Product FAQs
220 reviews
Section Store: Theme Sections
1,166 reviews
Detailed Overview
HelpLab FAQ Page, Product FAQs
Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Key Features
- Fully customizable FAQ themes to match with your store brand & style.
- Allows creation of store FAQs & product FAQs in simplistic & seamless way.
- Default support for Google rich SEO snippets for your dedicated FAQ page.
- You can add photos/videos to your FAQs
- Supports multiple languages that your store supports!
Section Store: Theme Sections
Browse our section library and find sections, add to any theme, edit from the theme editor.
Key Features
- Browse and find sections. Add to any theme. Edit from Shopifys theme editor.
- Upgrade your existing theme with new theme sections. No need to start over.
- Keep or even improve page-speed. Some apps loads slow, replace with a section.
- Try section first. Experiment with sections before committing
- New sections added every week - All sections 2.0 ready (Add to any page).
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating HelpLab FAQ Page, Product FAQs5/5 Section Store: Theme Sections4.9/5 | ||
| Reviews | 220 | 1166 |
Reviews HelpLab FAQ Page, Product FAQs220 Section Store: Theme Sections1166 | ||
| Primary Function | Dedicated FAQ Page Builder | Theme Section Library (including FAQs) |
Primary Function HelpLab FAQ Page, Product FAQsDedicated FAQ Page Builder Section Store: Theme SectionsTheme Section Library (including FAQs) | ||
| Customization Focus | FAQ Design and Content | Broader Theme Section Design |
Customization Focus HelpLab FAQ Page, Product FAQsFAQ Design and Content Section Store: Theme SectionsBroader Theme Section Design | ||
| SEO Support | Google Rich Snippets | Not explicitly stated, depends on section |
SEO Support HelpLab FAQ Page, Product FAQsGoogle Rich Snippets Section Store: Theme SectionsNot explicitly stated, depends on section | ||
| Target Merchant | Merchants prioritizing comprehensive FAQ solutions | Merchants seeking to expand theme functionality with diverse sections |
Target Merchant HelpLab FAQ Page, Product FAQsMerchants prioritizing comprehensive FAQ solutions Section Store: Theme SectionsMerchants seeking to expand theme functionality with diverse sections | ||
| Ease of Use | Simpler setup focused on FAQs | Requires more theme editor knowledge for section integration |
Ease of Use HelpLab FAQ Page, Product FAQsSimpler setup focused on FAQs Section Store: Theme SectionsRequires more theme editor knowledge for section integration | ||
| Value Proposition | Reduce customer support requests through optimized FAQs | Expand theme design options and functionality |
Value Proposition HelpLab FAQ Page, Product FAQsReduce customer support requests through optimized FAQs Section Store: Theme SectionsExpand theme design options and functionality | ||
Our Verdict
For merchants whose primary goal is to create robust, easily manageable, and SEO-optimized FAQ pages to directly reduce customer service inquiries, HelpLab FAQ Page, Product FAQs is the superior choice. Its focus on FAQ functionality and seamless integration with the store, including Shop app, makes it a dedicated solution for this specific need.
Section Store: Theme Sections is better suited for merchants looking to generally enhance their theme with a variety of pre-built sections, including FAQs, testimonials, and other features. This provides greater flexibility in overall store design but requires more effort to implement a comprehensive FAQ strategy. If FAQ is not the central concern, but rather one component of a broader theme enhancement strategy, Section Store provides more overall value.
Common Questions
Which app is better for SEO?
HelpLab FAQ Page, Product FAQs explicitly mentions support for Google rich snippets, making it potentially better for SEO related specifically to FAQs. Section Store's SEO impact would depend on the specific sections used and their implementation.
Which app is easier to use for a beginner?
HelpLab FAQ Page, Product FAQs is likely easier for beginners due to its focused functionality and straightforward setup process. Section Store requires more familiarity with the Shopify theme editor.
If I only need an FAQ page, which app should I choose?
HelpLab FAQ Page, Product FAQs is the clear choice if your sole focus is creating and managing an FAQ page. It's a dedicated solution specifically designed for this purpose.
Can I add videos to FAQs with both apps?
HelpLab FAQ Page, Product FAQs supports adding photos/videos to FAQs. Section Store does not explicitly mention video support for its FAQ sections; its video capability would depend on if a specific section supports it.
Which app offers more customization?
Section Store offers more customization in terms of overall store design because it provides a library of different section types. However, HelpLab offers more specific customization for FAQ design (fonts, colors, styles).
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