ILS: Indian Logistics Services vs Parcel Panel Order Trackingfor Shopify (2026)
ILS: Indian Logistics Services and Parcel Panel Order Tracking are both highly-rated Shopify apps (5/5). However, they cater to different aspects of shipping and target different merchant profiles. ILS focuses on providing a comprehensive suite of Indian-specific logistics integrations, enabling merchants to directly manage shipping through various Indian carriers like Delhivery, Bluedart, DTDC, and others. It offers features like AWB generation, label printing, invoice creation, return management, and event-based email notifications, streamlining the fulfillment process for Indian businesses. Its strength lies in its localized approach and end-to-end shipping management capabilities within the Indian market. Parcel Panel, in contrast, emphasizes order tracking functionality for a broader audience. It boasts a significantly higher number of reviews (1947) compared to ILS (68), suggesting a larger user base and potentially more general appeal. It serves to provide customers with real-time updates on their order status, aiming to improve the post-purchase experience and reduce customer inquiries.
At a Glance
ILS: Indian Logistics Services
68 reviews
Parcel Panel Order Tracking
1,947 reviews
Detailed Overview
ILS: Indian Logistics Services
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
Key Features
- Start shipping immediately with Bluedart, DTDC, Shiprocket, Indiapost & more
- New Logistics: Purple Dron, Porter, TCI Express, Shree Maruti, Borzo, Shadow Fax
- Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
- Pickup request, Print GST invoice, Manage returns.
- Sent email notifications for different events, real time tracking for orders.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating ILS: Indian Logistics Services5/5 Parcel Panel Order Tracking5/5 | ||
| Reviews | 68 | 1947 |
Reviews ILS: Indian Logistics Services68 Parcel Panel Order Tracking1947 | ||
| Core Functionality | Direct Shipping Management & Indian Logistics Integrations | Order Tracking & Customer Notification |
Core Functionality ILS: Indian Logistics ServicesDirect Shipping Management & Indian Logistics Integrations Parcel Panel Order TrackingOrder Tracking & Customer Notification | ||
| Geographic Focus | India | Global (tracking any order) |
Geographic Focus ILS: Indian Logistics ServicesIndia Parcel Panel Order TrackingGlobal (tracking any order) | ||
| Key Features | AWB Generation, Label Printing, GST Invoices, Indian Carrier Integrations | Real-Time Order Tracking, Branded Tracking Pages, Automated Notifications |
Key Features ILS: Indian Logistics ServicesAWB Generation, Label Printing, GST Invoices, Indian Carrier Integrations Parcel Panel Order TrackingReal-Time Order Tracking, Branded Tracking Pages, Automated Notifications | ||
| Target Merchant | Indian businesses seeking direct integration with local logistics providers | Businesses needing a robust order tracking solution regardless of location |
Target Merchant ILS: Indian Logistics ServicesIndian businesses seeking direct integration with local logistics providers Parcel Panel Order TrackingBusinesses needing a robust order tracking solution regardless of location | ||
| Value Proposition | Streamlined shipping process, automated tasks, reduced manual effort, localized shipping solutions | Improved customer satisfaction, reduced support inquiries, enhanced brand experience |
Value Proposition ILS: Indian Logistics ServicesStreamlined shipping process, automated tasks, reduced manual effort, localized shipping solutions Parcel Panel Order TrackingImproved customer satisfaction, reduced support inquiries, enhanced brand experience | ||
Our Verdict
For Shopify merchants operating primarily within India and wanting direct control over shipping through various Indian logistics providers, ILS: Indian Logistics Services is the clear choice. Its integrated features, such as AWB generation and GST-compliant invoices, cater specifically to the needs of Indian businesses. However, if a merchant requires a robust order tracking solution applicable globally, and their primary focus is on enhancing the post-purchase customer experience and reducing support tickets through proactive order updates, Parcel Panel Order Tracking is the more suitable option. Even Indian merchants using ILS might consider Parcel Panel to provide a better customer tracking experience on top of the fulfillment capabilities of ILS.
Common Questions
What is the primary difference between ILS and Parcel Panel?
ILS focuses on streamlining the shipping process with direct integrations to Indian logistics providers, including AWB generation and label printing. Parcel Panel focuses on order tracking and providing customers with real-time updates on their shipments.
Can I use both ILS and Parcel Panel together?
Yes, you can. ILS handles the fulfillment and shipping label generation, while Parcel Panel provides the customer-facing order tracking experience. They complement each other.
Which app is better for a new Shopify store?
It depends on your business needs. If you are shipping within India and require direct integration with Indian carriers, ILS is recommended. If your priority is simply to provide order tracking to your customers regardless of location, Parcel Panel would be a better first step.
Does ILS provide order tracking?
Yes, ILS provides real-time tracking for orders shipped through its integrated logistics providers. However, Parcel Panel may offer a more customizable and feature-rich tracking experience.
Which app has more customer support documentation?
Based on the review count, Parcel Panel likely has more documentation due to its larger user base and wider adoption. However, this doesn't necessarily reflect the quality of the documentation for ILS.
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