Kindly: Payment Reminder Pro vs Mailchimp Email SMS Marketingfor Shopify (2026)
Kindly: Payment Reminder Pro and Mailchimp Email SMS Marketing both operate within the SMS marketing space on Shopify, but cater to distinct merchant needs. Kindly: Payment Reminder Pro, with a perfect 5/5 rating, positions itself as a specialized tool for recovering potentially lost revenue through payment reminders. Its small number of reviews (23) suggests a newer or niche app. Mailchimp Email SMS Marketing, on the other hand, is a comprehensive marketing automation platform from a well-established provider (Intuit) aimed at boosting overall sales through email and SMS. Its headline emphasizes AI-powered marketing and automation features designed for e-commerce. Mailchimp boasts a significantly larger user base, evidenced by its 702 reviews and comprehensive feature set, including welcome emails, cart reminders, back-in-stock alerts, and deeper personalization options through Shopify segment syncing. It also emphasizes data unification with 300+ integrations for hyper-personalized outreach and tracking marketing revenue directly within Shopify. While Kindly likely offers a simpler, focused solution for payment recovery, Mailchimp provides a broader suite of marketing tools for merchants looking for an all-in-one platform to manage and grow their customer engagement and sales efforts.
At a Glance
Kindly: Payment Reminder Pro
23 reviews
Mailchimp Email SMS Marketing
702 reviews
Detailed Overview
Mailchimp Email SMS Marketing
Drive sales with AI-powered marketing and automation built for e-commerce
Key Features
- Automate welcome emails, cart reminders, and back-in-stock alerts
- Sync Shopify segments to Mailchimp to personalize your outreach further
- Drives sales with unique discounts in email and SMS automations, and popup forms
- Use customer events passed through Shopify pixels to build personalized segments
- View attributed marketing revenue in Shopify—platform switch less and save time
Feature Comparison
| Rating | 5/5 | 4.6/5 |
Rating Kindly: Payment Reminder Pro5/5 Mailchimp Email SMS Marketing4.6/5 | ||
| Reviews | 23 | 702 |
Reviews Kindly: Payment Reminder Pro23 Mailchimp Email SMS Marketing702 | ||
| Primary Focus | Payment Reminders | Comprehensive Email & SMS Marketing |
Primary Focus Kindly: Payment Reminder ProPayment Reminders Mailchimp Email SMS MarketingComprehensive Email & SMS Marketing | ||
| Target Merchant | Merchants needing focused payment recovery | Merchants needing a full marketing automation suite |
Target Merchant Kindly: Payment Reminder ProMerchants needing focused payment recovery Mailchimp Email SMS MarketingMerchants needing a full marketing automation suite | ||
| Integration Ecosystem | Likely Limited (implicit) | 300+ Integrations |
Integration Ecosystem Kindly: Payment Reminder ProLikely Limited (implicit) Mailchimp Email SMS Marketing300+ Integrations | ||
| Marketing Channels | SMS (primary) | Email & SMS |
Marketing Channels Kindly: Payment Reminder ProSMS (primary) Mailchimp Email SMS MarketingEmail & SMS | ||
| Automation Complexity | Likely Simple (implicit) | Advanced, AI-Powered |
Automation Complexity Kindly: Payment Reminder ProLikely Simple (implicit) Mailchimp Email SMS MarketingAdvanced, AI-Powered | ||
| Revenue Tracking | Not Specified | View attributed marketing revenue in Shopify |
Revenue Tracking Kindly: Payment Reminder ProNot Specified Mailchimp Email SMS MarketingView attributed marketing revenue in Shopify | ||
Our Verdict
Kindly: Payment Reminder Pro is the better choice for merchants primarily concerned with recovering abandoned cart revenue and want a simple, focused solution. Its high rating suggests it performs this function well. However, given the low number of reviews, merchants might want to investigate further. Mailchimp Email SMS Marketing is better suited for merchants looking for a comprehensive marketing platform to manage email and SMS campaigns, automate various customer touchpoints, and integrate with a wide range of other tools. The AI-powered features and extensive integration ecosystem make it a more powerful, albeit potentially more complex, solution for driving overall sales and customer engagement. Ultimately, the decision depends on the scale and complexity of the merchant's marketing needs.
Common Questions
What is the main difference between Kindly and Mailchimp?
Kindly specializes in payment reminders via SMS, while Mailchimp is a broader marketing automation platform offering email and SMS marketing features.
Which app is easier to use for a beginner?
Kindly is likely easier to use for beginners due to its focused functionality. Mailchimp, with its extensive features, may have a steeper learning curve.
Which app offers more advanced marketing features?
Mailchimp offers more advanced marketing features, including AI-powered recommendations, segmentation, and a wider range of automation options.
Which app is better for tracking marketing ROI?
Mailchimp explicitly offers attributed marketing revenue tracking within Shopify, providing better insight into marketing ROI. Kindly does not specify any revenue tracking features in its description.
Which app has a larger user base and community support?
Mailchimp has a significantly larger user base, indicated by the higher number of reviews, suggesting a larger community and more readily available support resources.
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