KNO Post Purchase Surveys vs Qikify Contact Form Builderfor Shopify (2026)
KNO Post Purchase Surveys and Qikify Contact Form Builder, while both categorized under 'Surveys' in the Shopify App Store, serve distinct purposes. KNO specializes in gathering targeted feedback *after* a purchase to improve attribution, CRO, CX, and product development. It focuses on advanced analytics and integrations to understand customer motivations and the revenue impact of marketing efforts. Qikify Contact Form Builder, on the other hand, is a general-purpose form builder aimed at lead generation, customer service, and sales through various form types, including contact, wholesale, and registration forms. The primary difference lies in their scope and timing of interaction. KNO concentrates on post-purchase insights, offering features like attribution reports and targeted surveys based on customer segments. Qikify is broader, allowing merchants to create diverse forms throughout the customer journey, with features like file uploads, conditional logic, and multiple display options (popup, bubble, embedded). Therefore, their ideal users differ significantly. KNO targets data-driven merchants interested in optimizing post-purchase experiences and marketing attribution, while Qikify caters to businesses looking for a versatile tool to build various forms for different purposes across their website.
At a Glance
KNO Post Purchase Surveys
80 reviews
Qikify Contact Form Builder
414 reviews
Detailed Overview
KNO Post Purchase Surveys
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
Key Features
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Qikify Contact Form Builder
Easily create forms to collect leads, improve customer service & boost sales without coding
Key Features
- Tailored form creation: Contact, Wholesale, Registration, and more
- Supports File Upload, Image Choice, and other essential form elements
- Display forms with ease as a Popup, Bubble, or Embedded form
- Advanced features: reCaptcha, Conditional logic, Form schedule & more
- Track form submissions in-app or via email effortlessly
Feature Comparison
| Rating | 4.7/5 | 4.9/5 |
Rating KNO Post Purchase Surveys4.7/5 Qikify Contact Form Builder4.9/5 | ||
| Reviews | 80 | 414 |
Reviews KNO Post Purchase Surveys80 Qikify Contact Form Builder414 | ||
| Primary Use Case | Post-Purchase Attribution & CX | General Form Building & Lead Generation |
Primary Use Case KNO Post Purchase SurveysPost-Purchase Attribution & CX Qikify Contact Form BuilderGeneral Form Building & Lead Generation | ||
| Survey Targeting | Targeted customer segments | Conditional logic within forms |
Survey Targeting KNO Post Purchase SurveysTargeted customer segments Qikify Contact Form BuilderConditional logic within forms | ||
| Analytics Focus | Attribution Reports & Benchmarking | In-app Submission Tracking & Email Notifications |
Analytics Focus KNO Post Purchase SurveysAttribution Reports & Benchmarking Qikify Contact Form BuilderIn-app Submission Tracking & Email Notifications | ||
| Ease of Use | 5-minute setup with templates | No-code form builder |
Ease of Use KNO Post Purchase Surveys5-minute setup with templates Qikify Contact Form BuilderNo-code form builder | ||
| Integrations | Top platforms & REST API | Mail App Sync |
Integrations KNO Post Purchase SurveysTop platforms & REST API Qikify Contact Form BuilderMail App Sync | ||
| Form Templates | 30+ survey templates | Templates for Contact, Wholesale, Registration etc. |
Form Templates KNO Post Purchase Surveys30+ survey templates Qikify Contact Form BuilderTemplates for Contact, Wholesale, Registration etc. | ||
| Data Collected | Zero-party data on motivations | Contact information, file uploads etc. |
Data Collected KNO Post Purchase SurveysZero-party data on motivations Qikify Contact Form BuilderContact information, file uploads etc. | ||
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Our Verdict
For Shopify merchants aiming to deeply understand customer motivations, improve marketing attribution, and refine post-purchase experiences, KNO Post Purchase Surveys is the more appropriate choice. Its focus on targeted surveys, advanced analytics, and integrations caters to businesses that prioritize data-driven optimization in the post-purchase phase.
However, if a merchant needs a versatile form builder for collecting leads, managing customer service inquiries, and creating various form types across their website without coding knowledge, Qikify Contact Form Builder is the better option. Its broader feature set, including file uploads, conditional logic, and multiple display options, makes it ideal for diverse form-building needs beyond post-purchase surveys.
Common Questions
Which app is better for understanding why customers purchased?
KNO Post Purchase Surveys is explicitly designed to gather zero-party data about customer purchase motivations through targeted post-purchase surveys.
Can I use both apps for different purposes?
Yes, absolutely. KNO can be used specifically for post-purchase insights, while Qikify handles broader form-building needs like contact forms, wholesale inquiries, and event registrations.
Which app is easier to set up for a beginner?
Both apps advertise ease of use. KNO emphasizes a 5-minute setup with templates, while Qikify promotes a no-code form builder. User comfort will likely depend on whether they prioritize survey templates or a general form-building interface. User reviews suggest both have an easy-to-use interface.
Does either app help track ROI from marketing channels?
KNO Post Purchase Surveys directly addresses this with its attribution reports and analyses, allowing merchants to understand the revenue impact of different marketing channels. Qikify does not directly provide ROI tracking, but the lead generation aspect can indirectly contribute to tracking sales influenced by the contact forms.
Which app is better if I need to collect files from customers?
Qikify Contact Form Builder supports file uploads, making it the better choice if collecting documents, images, or other files from customers is a requirement.
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