Koin Cashback & Store Credit and Partialy - Partial Payment COD both aim to improve sales, but they tackle different aspects of the customer experience. Koin focuses on customer retention and loyalty by rewarding actions with store credit, effectively creating a closed-loop system to encourage repeat purchases. Partialy, on the other hand, addresses payment flexibility by enabling partial payments, deposits, and advanced COD options, primarily targeting merchants struggling with order cancellations (RTO) and seeking to improve cash flow. The key difference lies in their value proposition. Koin is a marketing and goodwill tool, leveraging store credit to incentivize desired customer behaviors. Partialy is a payment solution that provides flexibility at checkout and reduces financial risk associated with COD orders. While both share the 'Payments' category on Shopify, their functionalities cater to distinct merchant needs: Koin aims to boost long-term customer loyalty while Partialy is geared towards immediate sales optimization and risk mitigation. Both apps have perfect 5/5 ratings, but Koin has significantly more reviews (57 vs. 11), potentially indicating a longer track record or wider adoption.
57 reviews
11 reviews
Use native Store Credit to set cashback and rewards for any customer action that drives retention.
Collect partial payments at checkout; enable deposits, COD fee or form & advance COD options.
| Rating | 5/5 | 5/5 |
Rating Koin Cashback & Store Credit5/5 Partialy ‑ Partial Payment COD5/5 | ||
| Reviews | 57 | 11 |
Reviews Koin Cashback & Store Credit57 Partialy ‑ Partial Payment COD11 | ||
| Primary Function | Customer Retention & Loyalty | Payment Flexibility & RTO Reduction |
Primary Function Koin Cashback & Store CreditCustomer Retention & Loyalty Partialy ‑ Partial Payment CODPayment Flexibility & RTO Reduction | ||
| Reward System | Store Credit for Actions | N/A |
Reward System Koin Cashback & Store CreditStore Credit for Actions Partialy ‑ Partial Payment CODN/A | ||
| Payment Options | Shopify-native store credit | Partial Payments, Deposits, COD |
Payment Options Koin Cashback & Store CreditShopify-native store credit Partialy ‑ Partial Payment CODPartial Payments, Deposits, COD | ||
| Target Merchant | Businesses seeking to build loyalty programs (D2C & B2B) | Businesses with high COD rates, Pre-order model or BNPL adoption |
Target Merchant Koin Cashback & Store CreditBusinesses seeking to build loyalty programs (D2C & B2B) Partialy ‑ Partial Payment CODBusinesses with high COD rates, Pre-order model or BNPL adoption | ||
| Integration | Shopify Flow templates for automation | Theme-based button styling |
Integration Koin Cashback & Store CreditShopify Flow templates for automation Partialy ‑ Partial Payment CODTheme-based button styling | ||
| B2B Support | Specific B2B location support on Shopify Plus | Implied through location-based COD rules |
B2B Support Koin Cashback & Store CreditSpecific B2B location support on Shopify Plus Partialy ‑ Partial Payment CODImplied through location-based COD rules | ||
Choosing between Koin and Partialy depends on your primary business goals. If your focus is on nurturing customer relationships, increasing repeat purchases, and building a comprehensive loyalty program, Koin Cashback & Store Credit is the better choice. Its Shopify Flow integration allows for automation of reward issuance, and the ability to manage store credit directly within customer accounts simplifies administration.
However, if you're struggling with high rates of return to origin (RTO) on cash-on-delivery orders, or wish to offer flexible payment options such as deposits and deferred payments to increase sales conversions, Partialy - Partial Payment COD is the more suitable solution. Its advanced COD rules and the option to offer discounts for prepaid orders can significantly reduce financial risks associated with COD and make your products more accessible to a wider range of customers.
Both apps likely offer straightforward setup processes, but Koin may require more initial configuration to define cashback rates and integrate with Shopify Flow. Partialy's setup might be faster as it primarily involves configuring payment options and COD rules.
Partialy explicitly mentions simplifying pre-orders and deferred payment campaigns for global merchants. Koin's description doesn't specifically highlight international support, but its core features are universally applicable.
Yes, they can coexist. Koin incentivizes future purchases, while Partialy provides payment flexibility at the point of sale. They address different stages of the customer journey and don't directly overlap in functionality.
Koin is explicitly designed to increase customer lifetime value by incentivizing repeat purchases and fostering loyalty through store credit rewards.
Koin likely handles refunds by potentially deducting the store credit issued for the original purchase. Partialy would handle refunds based on the terms of the partial payment agreement, potentially returning the deposit or partial payment amount.
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