Locad vs Zigpoll Customer Surveysfor Shopify (2026)
Locad and Zigpoll Customer Surveys, while both categorized under 'Analytics' in the Shopify App Store, serve vastly different purposes and cater to distinct merchant needs. Locad is a logistics and fulfillment solution focused on businesses operating or expanding into the Asia-Pacific region. It aims to streamline warehousing, packing, shipping, and tracking of orders across multiple online channels. Zigpoll, on the other hand, is a survey app designed to gather customer feedback through various channels like post-purchase surveys, email, and SMS, leveraging AI analytics to provide actionable insights. The fundamental difference lies in their core functions: Locad provides operational support for logistics, while Zigpoll focuses on data collection and customer understanding. Locad's value proposition centers around efficiency and optimization of the supply chain in Asia-Pacific, promising inventory synchronization and shipping optimization. Zigpoll's strength is in enabling merchants to understand customer sentiment, identify pain points, and optimize marketing strategies through robust survey capabilities and AI-powered analysis. The choice between the two depends entirely on whether a merchant requires logistics solutions in the APAC region or seeks to improve customer understanding through surveys and feedback analysis.
At a Glance
Locad
2 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Locad
All systems go with the logistics engine for you to store, pack, ship & track orders in Asia-Pacific
Key Features
- Inventory Dashboard
- Automated Order Fulfillment and Visibility
- Shipping Optimization
- Accurate Reporting and Analysis
- Order Management
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 1/5 | 5/5 |
Rating Locad1/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 2 | 417 |
Reviews Locad2 Zigpoll Customer Surveys417 | ||
| Primary Function | Logistics and Fulfillment | Customer Surveys and Feedback |
Primary Function LocadLogistics and Fulfillment Zigpoll Customer SurveysCustomer Surveys and Feedback | ||
| Target Region | Asia-Pacific | Global |
Target Region LocadAsia-Pacific Zigpoll Customer SurveysGlobal | ||
| Key Feature Focus | Shipping Optimization | Post-Purchase Surveys |
Key Feature Focus LocadShipping Optimization Zigpoll Customer SurveysPost-Purchase Surveys | ||
| Ease of Use (Inferred) | Complex implementation required for logistics setup | No-code setup in seconds |
Ease of Use (Inferred) LocadComplex implementation required for logistics setup Zigpoll Customer SurveysNo-code setup in seconds | ||
| Value Proposition | Efficient logistics in Asia-Pacific | Actionable customer insights to improve business |
Value Proposition LocadEfficient logistics in Asia-Pacific Zigpoll Customer SurveysActionable customer insights to improve business | ||
| Target Merchant Type | Merchants selling/shipping to Asia-Pacific | All merchants seeking customer feedback |
Target Merchant Type LocadMerchants selling/shipping to Asia-Pacific Zigpoll Customer SurveysAll merchants seeking customer feedback | ||
Our Verdict
For merchants prioritizing streamlining their logistics operations within the Asia-Pacific region, Locad may be relevant. However, the extremely low rating and minimal reviews should raise serious concerns, requiring extensive due diligence before considering it. In contrast, Zigpoll is a clear choice for merchants looking to gather customer feedback and insights to optimize their business. Its high rating and significant number of positive reviews suggest it's a reliable and effective tool for understanding customer sentiment and improving conversion rates.
Unless a merchant's *primary* pain point is logistics in Asia-Pacific and they are prepared to thoroughly vet a low-rated app, Zigpoll is the significantly safer and more generally applicable choice. Merchants should thoroughly research Locad given the currently available data. Given the customer facing nature of both apps, ensure you have localized support available for both, especially if you have international customers.
Common Questions
Are both apps useful for all Shopify stores?
No, while Zigpoll is relevant to almost all Shopify stores seeking customer insights, Locad is specifically designed for businesses with logistics needs in the Asia-Pacific region.
Which app is easier to implement?
Zigpoll claims 'no-code setup in seconds,' suggesting a significantly easier implementation process compared to Locad, which likely requires complex integration with existing systems and warehouse networks.
Can both apps help increase sales?
Potentially. Zigpoll can help increase sales by identifying customer pain points and improving conversion rates. Locad can contribute by ensuring timely delivery and customer satisfaction, indirectly impacting sales.
Which app is more focused on data analytics?
While both apps provide analytics, Zigpoll is more focused on analyzing customer feedback and survey responses using AI, while Locad focuses on analytics related to logistics and shipping performance.
What are the main concerns with choosing Locad right now?
The extremely low rating (1/5) and the very low number of reviews (2) are significant red flags. This suggests that the app may have serious usability or functionality issues. Thorough research and contacting current users is essential before considering it.
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