Mipler — Advanced Reports and SM Post Purchase Survey & NPS are both Shopify apps in the Analytics category, but they serve fundamentally different purposes. Mipler focuses on comprehensive internal data analysis, allowing merchants to build custom reports and dashboards using a wide range of data points including metafields and tags. It aims to provide deep insights into sales, finance, customers, and inventory. In contrast, SM Post Purchase Survey & NPS centers on external customer feedback, enabling merchants to create post-purchase surveys and NPS questionnaires to understand customer sentiment and improve the buying experience. It's about gathering direct feedback rather than analyzing existing store data. Mipler is designed for merchants who need robust reporting capabilities and want to slice and dice their data to identify trends and opportunities. It caters to data-driven businesses that want to leverage metafields, tags, and custom calculations. SM Post Purchase Survey & NPS, on the other hand, is geared towards merchants who prioritize understanding their customers' experiences and want to collect feedback to improve their products, services, and overall customer journey. The AI assistant in Mipler is a notable differentiator, suggesting a focus on user-friendly report creation, while SM Post Purchase Survey & NPS emphasizes ease of setup and customization without coding.
492 reviews
6 reviews
Easily build custom reports and dashboards with metrics to visualize any data from your store.
Post purchase survey and NPS to gather product insights and customer feedback with ease
| Rating | 5/5 | 5/5 |
Rating Mipler — Advanced Reports5/5 SM Post Purchase Survey & NPS5/5 | ||
| Reviews | 492 | 6 |
Reviews Mipler — Advanced Reports492 SM Post Purchase Survey & NPS6 | ||
| Primary Function | Custom Reporting & Data Visualization | Post-Purchase Survey & NPS |
Primary Function Mipler — Advanced ReportsCustom Reporting & Data Visualization SM Post Purchase Survey & NPSPost-Purchase Survey & NPS | ||
| Data Source | Internal Store Data (Sales, Finance, Inventory, etc.) | External Customer Feedback |
Data Source Mipler — Advanced ReportsInternal Store Data (Sales, Finance, Inventory, etc.) SM Post Purchase Survey & NPSExternal Customer Feedback | ||
| Key Feature | AI Assistant for Report Creation | Unlimited Questions & Responses |
Key Feature Mipler — Advanced ReportsAI Assistant for Report Creation SM Post Purchase Survey & NPSUnlimited Questions & Responses | ||
| Target Merchant | Data-Driven Businesses Needing Advanced Analytics | Businesses Prioritizing Customer Feedback |
Target Merchant Mipler — Advanced ReportsData-Driven Businesses Needing Advanced Analytics SM Post Purchase Survey & NPSBusinesses Prioritizing Customer Feedback | ||
| Ease of Use | Potentially Complex (Due to Customization) | Simple & Code-Free |
Ease of Use Mipler — Advanced ReportsPotentially Complex (Due to Customization) SM Post Purchase Survey & NPSSimple & Code-Free | ||
| Value Proposition | Deep Insights for Strategic Decision-Making | Improved Customer Experience & Product Development |
Value Proposition Mipler — Advanced ReportsDeep Insights for Strategic Decision-Making SM Post Purchase Survey & NPSImproved Customer Experience & Product Development | ||
The choice between Mipler — Advanced Reports and SM Post Purchase Survey & NPS depends entirely on the merchant's needs. If the priority is to analyze existing store data to understand sales trends, customer behavior, and inventory levels, then Mipler is the clear choice. The ability to create custom reports, leverage metafields and tags, and use the AI assistant makes it a powerful tool for data-driven decision-making.
However, if the merchant's focus is on understanding customer satisfaction, identifying pain points in the buying process, and collecting feedback to improve products and services, then SM Post Purchase Survey & NPS is the more suitable option. Its ease of use, unlimited questions and responses, and targeting capabilities make it a valuable tool for gathering customer insights. For merchants who need *both* in-depth data analysis *and* direct customer feedback, they would need to consider using both apps or finding an alternative that combines these features.
Mipler focuses on analyzing internal store data to create custom reports, while SM Post Purchase Survey & NPS focuses on collecting external customer feedback through surveys.
Mipler — Advanced Reports is better for understanding sales trends as it allows you to create custom sales reports and analyze sales data from various perspectives.
SM Post Purchase Survey & NPS is better for improving customer satisfaction as it allows you to gather feedback directly from customers and identify areas for improvement.
Mipler primarily focuses on analyzing existing store data and creating reports. It doesn't have built-in features for directly collecting customer feedback like SM Post Purchase Survey & NPS does. However, analyzing sales data, especially with the aid of metafields and tags, could help reveal issues.
Yes, it is possible to use both apps together. Mipler provides in-depth data analysis capabilities, while SM Post Purchase Survey & NPS helps you gather customer feedback. Using both apps can provide a more comprehensive understanding of your business performance and customer satisfaction.
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