MyGLS Professional vs ZigZag Returns & Exchangesfor Shopify (2026)
MyGLS Professional and ZigZag Returns & Exchanges are both Shopify apps in the Shipping category, but they serve very different purposes. MyGLS Professional focuses on simplifying and automating shipping within the GLS Eastern Europe network, offering unlimited label printing, parcel shop integration, and order tracking specifically for GLS clients. It aims to streamline the order fulfillment process for merchants already using GLS for shipping within that region. ZigZag Returns & Exchanges, on the other hand, addresses the complexities of returns and exchanges, particularly for cross-border and UK domestic shipments. It provides a branded returns portal, automated label generation with major carriers like UPS and Evri, and a returns management dashboard. It's designed to improve the post-purchase experience and reduce the manual effort associated with returns management.
At a Glance
MyGLS Professional
123 reviews
ZigZag Returns & Exchanges
219 reviews
Detailed Overview
MyGLS Professional
Create Unlimited GLS labels without any limitation. (GLS Eastern Europe)
Key Features
- Print unlimited GLS labels
- Parcelshop Map/ Parcelshop Checkout Integration
- Automatized order status tracking
- Autofill missing Romanian zip codes | Country specific solutions
- Packing list
ZigZag Returns & Exchanges
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
Key Features
- Cross-border returns back to UK from 30+ countries internationally
- Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
- One-click refund approval and auto-creation of new orders for exchanges
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
Feature Comparison
| Rating | 5/5 | 4.8/5 |
Rating MyGLS Professional5/5 ZigZag Returns & Exchanges4.8/5 | ||
| Reviews | 123 | 219 |
Reviews MyGLS Professional123 ZigZag Returns & Exchanges219 | ||
| Primary Function | GLS Shipping Label Generation & Automation (Eastern Europe) | Returns and Exchanges Management (Cross-border & UK) |
Primary Function MyGLS ProfessionalGLS Shipping Label Generation & Automation (Eastern Europe) ZigZag Returns & ExchangesReturns and Exchanges Management (Cross-border & UK) | ||
| Target Merchant | Merchants primarily shipping with GLS in Eastern Europe | Merchants dealing with significant returns, especially cross-border and UK domestic |
Target Merchant MyGLS ProfessionalMerchants primarily shipping with GLS in Eastern Europe ZigZag Returns & ExchangesMerchants dealing with significant returns, especially cross-border and UK domestic | ||
| Shipping Carrier Focus | GLS (Eastern Europe) | UPS, Evri, Yodel, DPD, Royal Mail, USPS |
Shipping Carrier Focus MyGLS ProfessionalGLS (Eastern Europe) ZigZag Returns & ExchangesUPS, Evri, Yodel, DPD, Royal Mail, USPS | ||
| Key Feature: Automation | Automatized order status tracking, autofill zip codes | Auto-generated labels, one-click refund approval, automated notifications |
Key Feature: Automation MyGLS ProfessionalAutomatized order status tracking, autofill zip codes ZigZag Returns & ExchangesAuto-generated labels, one-click refund approval, automated notifications | ||
| Key Feature: Integration | Parcelshop Map/ Checkout Integration | Branded returns portal |
Key Feature: Integration MyGLS ProfessionalParcelshop Map/ Checkout Integration ZigZag Returns & ExchangesBranded returns portal | ||
| Value Proposition | Unlimited GLS labels and streamlined shipping for GLS clients | Simplified returns management and reduced manual effort for returns |
Value Proposition MyGLS ProfessionalUnlimited GLS labels and streamlined shipping for GLS clients ZigZag Returns & ExchangesSimplified returns management and reduced manual effort for returns | ||
Our Verdict
MyGLS Professional is the clear choice for Shopify merchants who primarily utilize GLS for shipping within Eastern Europe and require a solution for generating labels and managing shipments within the GLS network. Its strength lies in its specific focus and unlimited label generation. However, if a merchant is looking for a comprehensive solution to manage returns and exchanges, especially for cross-border or UK domestic shipments, ZigZag Returns & Exchanges is the more suitable option. Its broad carrier support and returns management features make it well-suited for merchants prioritizing a smooth post-purchase customer experience.
Common Questions
Which app is better for businesses with high international shipping volume?
ZigZag Returns & Exchanges would be better suited for businesses with high international shipping volume, specifically when considering returns. MyGLS Professional focuses on outbound shipping with GLS (Eastern Europe).
Can I use both MyGLS Professional and ZigZag Returns & Exchanges together?
Yes, these apps address different parts of the shipping process. MyGLS Professional handles outbound GLS shipping, while ZigZag Returns & Exchanges manages the return process. Using both could create a more seamless shipping experience.
Which app is easier to set up and use?
The ease of use depends on your business needs. MyGLS Professional seems straightforward for GLS users. ZigZag Returns & Exchanges might require more setup to configure return rules and portal customizations.
Does either app offer analytics or reporting?
ZigZag Returns & Exchanges explicitly mentions a 'Returns management dashboard to set your rules and windows, and get insights'. MyGLS Professional's description does not specifically mention analytics.
Which app offers more flexibility in terms of shipping carriers?
ZigZag Returns & Exchanges offers significantly more flexibility in terms of carriers, as it supports UPS, Evri, Yodel, DPD, Royal Mail, and USPS, while MyGLS Professional focuses solely on GLS.
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