OnAir: 1‑Click Online Calls vs Trusted Help Center & FAQfor Shopify (2026)
In 2026, Shopify merchants choosing between OnAir: 1‑Click Online Calls and Trusted Help Center & FAQ face a clear decision. OnAir aims to facilitate online calls, though its lack of reviews and a zero rating provide no information about its effectiveness or usability. Conversely, Trusted Help Center & FAQ focuses on creating SEO-optimized FAQ pages and a customizable help center, boasting a perfect 5/5 rating based on 73 reviews. This app prioritizes customer support through self-service options and enhances SEO performance, making it attractive to merchants focused on customer experience and organic traffic. The key differentiator lies in their core functionality: real-time calls versus self-service knowledge base.
At a Glance
OnAir: 1‑Click Online Calls
0 reviews
Trusted Help Center & FAQ
73 reviews
Detailed Overview
Trusted Help Center & FAQ
We help you to create SEO prepared FAQ pages for your store and a help center for your customers!
Key Features
- Create help center FAQ's that improve SEO, match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product, collection & any other pages.
- Admin is able to add images and videos to FAQ answers, format texts.
Feature Comparison
| Rating | 0/5 | 5/5 |
Rating OnAir: 1‑Click Online Calls0/5 Trusted Help Center & FAQ5/5 | ||
| Reviews | 0 | 73 |
Reviews OnAir: 1‑Click Online Calls0 Trusted Help Center & FAQ73 | ||
| Core Functionality | Online Calls | Help Center & FAQs |
Core Functionality OnAir: 1‑Click Online CallsOnline Calls Trusted Help Center & FAQHelp Center & FAQs | ||
| SEO Optimization | Unknown | Yes, SEO Prepared FAQs for multiple page types |
SEO Optimization OnAir: 1‑Click Online CallsUnknown Trusted Help Center & FAQYes, SEO Prepared FAQs for multiple page types | ||
| Customization | Unknown | Fully Customizable (font, color, style) |
Customization OnAir: 1‑Click Online CallsUnknown Trusted Help Center & FAQFully Customizable (font, color, style) | ||
| Ease of Use | Unknown | No Coding Knowledge Required |
Ease of Use OnAir: 1‑Click Online CallsUnknown Trusted Help Center & FAQNo Coding Knowledge Required | ||
| Value Proposition | Unknown | Improved Customer Support & SEO |
Value Proposition OnAir: 1‑Click Online CallsUnknown Trusted Help Center & FAQImproved Customer Support & SEO | ||
| Target Merchant | Unknown | Merchants focused on customer self-service and SEO |
Target Merchant OnAir: 1‑Click Online CallsUnknown Trusted Help Center & FAQMerchants focused on customer self-service and SEO | ||
Our Verdict
Trusted Help Center & FAQ is the clear recommendation for most Shopify merchants in 2026 due to its proven track record, positive reviews, and clear value proposition of improved customer support and SEO. It's particularly well-suited for businesses aiming to reduce support tickets and enhance their organic search visibility. OnAir: 1-Click Online Calls, while potentially useful, lacks any evidence of functionality or user satisfaction. Until it garners reviews and demonstrates its value, it's a risky choice. A merchant might consider OnAir if they have a very specific need for real-time online calls with customers, are willing to be an early adopter, and accept the risk associated with an unproven app.
Common Questions
What is the main difference between OnAir: 1‑Click Online Calls and Trusted Help Center & FAQ?
OnAir: 1‑Click Online Calls focuses on enabling online calls with customers, while Trusted Help Center & FAQ allows merchants to create a self-service help center with SEO-optimized FAQs.
Which app is better for improving SEO?
Trusted Help Center & FAQ explicitly offers features to create SEO-prepared FAQs for products, collections, blogs, and other custom pages, making it the superior choice for SEO optimization.
Which app is easier to use?
Trusted Help Center & FAQ is described as requiring no coding knowledge, suggesting it's designed for ease of use. No information is available regarding OnAir's ease of use.
Which app provides better value for money?
Based on available data, Trusted Help Center & FAQ provides better value. It has positive reviews, offers a clear value proposition, and features a range of features that can improve customer satisfaction and store performance. OnAir: 1-Click Online Calls, at this time, offers no clear value proposition.
Is there any evidence that OnAir: 1-Click Online Calls works as intended?
No, there are no reviews or ratings available for OnAir: 1-Click Online Calls to demonstrate that the app functions correctly or that users are satisfied with it.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store