Order Export Pro: Order Report vs Zigpoll Customer Surveysfor Shopify (2026)
Order Export Pro: Order Report and Zigpoll Customer Surveys, while both categorized under 'Analytics' in the Shopify app store, cater to vastly different needs and target audiences. Order Export Pro focuses on providing merchants with comprehensive order data extraction capabilities, enabling them to generate custom reports in XLS and CSV formats. Its strength lies in its ability to export detailed order information, including customer details, fulfillment data, and marketing attribution, empowering merchants with in-depth sales analysis and reporting. In contrast, Zigpoll Customer Surveys concentrates on gathering customer feedback through various survey formats, including post-purchase, pre-purchase, and NPS surveys. By leveraging AI analytics, Zigpoll helps merchants gain actionable insights from customer responses to optimize their marketing strategies, improve conversion rates, and inform product development. The app emphasizes ease of use with its no-code setup and seamless integration with Shopify and other marketing tools, making it accessible to a broad range of merchants seeking to understand their customers better.
At a Glance
Order Export Pro: Order Report
19 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Order Export Pro: Order Report
Build and export orders reports for most business needs to XLS & CSV files. Exports most order info.
Key Features
- Export orders to Excel sheet in XLS and CSV formats
- Supports 90+ order attributes that can be included in the order report sheets
- Create as many columns as you need with order details you want
- Handy column editor lets you adjust report just like you need it
- Google Sheets support is coming soon - stay tuned.
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Order Export Pro: Order Report4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 19 | 417 |
Reviews Order Export Pro: Order Report19 Zigpoll Customer Surveys417 | ||
| Primary Function | Order Data Export & Reporting | Customer Feedback & Surveys |
Primary Function Order Export Pro: Order ReportOrder Data Export & Reporting Zigpoll Customer SurveysCustomer Feedback & Surveys | ||
| Data Format | XLS, CSV | Survey Responses with AI Analytics |
Data Format Order Export Pro: Order ReportXLS, CSV Zigpoll Customer SurveysSurvey Responses with AI Analytics | ||
| Target Merchant | Merchants needing detailed sales reporting and analysis | Merchants focused on gathering customer insights for business optimization |
Target Merchant Order Export Pro: Order ReportMerchants needing detailed sales reporting and analysis Zigpoll Customer SurveysMerchants focused on gathering customer insights for business optimization | ||
| Ease of Use | Requires some configuration for column selection and report customization | No-code setup, user-friendly survey builder |
Ease of Use Order Export Pro: Order ReportRequires some configuration for column selection and report customization Zigpoll Customer SurveysNo-code setup, user-friendly survey builder | ||
| Value Proposition | Comprehensive order data for financial analysis and business intelligence | Actionable customer insights for improved marketing, conversion rates, and customer satisfaction |
Value Proposition Order Export Pro: Order ReportComprehensive order data for financial analysis and business intelligence Zigpoll Customer SurveysActionable customer insights for improved marketing, conversion rates, and customer satisfaction | ||
| Key Benefit | Export 90+ order attributes with custom columns | Multi-lingual surveys and abandoned checkout recovery |
Key Benefit Order Export Pro: Order ReportExport 90+ order attributes with custom columns Zigpoll Customer SurveysMulti-lingual surveys and abandoned checkout recovery | ||
- Conversion Audit
- Speed Audit
- SEO Audit
Conversion Audit
Our Verdict
For merchants who need in-depth sales data analysis and reporting, Order Export Pro is the more suitable choice. Its ability to extract and customize order data into usable formats like XLS and CSV provides valuable business intelligence, although it requires configuration. Zigpoll Customer Surveys is the better option for merchants prioritizing customer feedback and insights to optimize their marketing efforts and improve customer experience. Its ease of use and AI-powered analytics make it a powerful tool for understanding customer needs and preferences.
While both provide analytics of a kind, their purposes are fundamentally different. Zigpoll focuses on *qualitative* customer feedback, whereas Order Export Pro focuses on the *quantitative* data around order and sales processes.
Common Questions
Which app is easier to set up and use?
Zigpoll Customer Surveys is likely easier to set up and use due to its no-code setup and user-friendly survey builder. Order Export Pro requires some configuration for column selection and report customization.
Which app is better for understanding customer behavior?
Zigpoll Customer Surveys is better for understanding customer behavior through its survey functionalities and AI-powered analytics that provide insights into customer preferences and pain points.
Which app is better for financial reporting and analysis?
Order Export Pro is better for financial reporting and analysis as it allows merchants to export detailed order data in XLS and CSV formats, which can be used for creating financial reports and analyzing sales trends.
Does Order Export Pro offer direct integration with Google Sheets?
The app description states that Google Sheets support is 'coming soon,' meaning as of 2026, it's still potentially not available or recently added.
Does Zigpoll integrate with marketing tools besides Shopify?
The description mentions 'integrations connect seamlessly with... your marketing stack' but does not list specific integrations.
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