Order Management — Trackeasy vs Ting ‑ Slack Notificationsfor Shopify (2026)
Order Management — Trackeasy and Ting ‑ Slack Notifications, while both sharing the 'Staff Notifications' category on Shopify, cater to vastly different merchant needs. Trackeasy focuses on internal operational efficiency, providing a comprehensive order tracking system across multiple devices and locations. It's designed for businesses dealing with order preparation, packing, and delivery, aiming to reduce manual communication and paper-based processes. Its strength lies in its real-time tracking capabilities and features tailored for managing order workflows within a team, particularly those with physical inventory and order fulfillment processes. Ting ‑ Slack Notifications, on the other hand, concentrates on providing instant order updates and reports directly within Slack. This app is tailored towards merchants who prioritize immediate awareness of order activity and prefer to monitor their store's performance through their existing Slack workspace. It's a simple and convenient tool for staying informed without navigating away from Slack.
At a Glance
Order Management — Trackeasy
12 reviews
Ting ‑ Slack Notifications
13 reviews
Detailed Overview
Order Management — Trackeasy
Track live status of order preparation, delivery status without manual communication and paper slips
Key Features
- Track live status of order preparation, delivery.
- Track status from multiple devices like a desktop, tablet or phone.
- Set new order alarms and up to 7 different order stages you require
- Get product wise preparation reports.
- Handle Multi location and Multiple users
Ting ‑ Slack Notifications
Get instant order notifications and report directly on Slack!
Key Features
- Simple one click setup.
- Rule based Notifications.
- Order Reports : Daily, weekly,Monthly.
- Supports Multiple slack channels and teams.
- Customise the data in notifications.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Order Management — Trackeasy5/5 Ting ‑ Slack Notifications5/5 | ||
| Reviews | 12 | 13 |
Reviews Order Management — Trackeasy12 Ting ‑ Slack Notifications13 | ||
| Focus | Internal Order Workflow Management | Slack-Based Order Notifications & Reporting |
Focus Order Management — TrackeasyInternal Order Workflow Management Ting ‑ Slack NotificationsSlack-Based Order Notifications & Reporting | ||
| Key Feature 1 | Real-Time Order Tracking (Preparation, Packing, Delivery) | Instant Order Notifications in Slack |
Key Feature 1 Order Management — TrackeasyReal-Time Order Tracking (Preparation, Packing, Delivery) Ting ‑ Slack NotificationsInstant Order Notifications in Slack | ||
| Key Feature 2 | Multi-Device Support | Rule-Based Notifications |
Key Feature 2 Order Management — TrackeasyMulti-Device Support Ting ‑ Slack NotificationsRule-Based Notifications | ||
| Target Merchant | Businesses with physical order fulfillment (restaurants, warehouses) | Merchants who heavily utilize Slack for team communication |
Target Merchant Order Management — TrackeasyBusinesses with physical order fulfillment (restaurants, warehouses) Ting ‑ Slack NotificationsMerchants who heavily utilize Slack for team communication | ||
| Ease of Use (implied) | Potentially more complex setup due to workflow customization | Simple one-click setup |
Ease of Use (implied) Order Management — TrackeasyPotentially more complex setup due to workflow customization Ting ‑ Slack NotificationsSimple one-click setup | ||
| Value Proposition | Improved operational efficiency and reduced errors in order fulfillment | Real-time awareness and convenient order monitoring within Slack |
Value Proposition Order Management — TrackeasyImproved operational efficiency and reduced errors in order fulfillment Ting ‑ Slack NotificationsReal-time awareness and convenient order monitoring within Slack | ||
Our Verdict
For merchants seeking to streamline their internal order management, especially those involved in food preparation, warehouse operations, or delivery services, Order Management — Trackeasy is the superior choice. Its multi-device tracking, order stage customization, and reporting features offer a comprehensive solution for optimizing order workflows. However, for merchants who primarily use Slack for team communication and prefer a simpler, more immediate way to stay updated on new orders and store performance, Ting ‑ Slack Notifications is a more suitable option. It offers a quick and convenient way to monitor order activity without leaving the Slack environment. The choice hinges on whether the priority is deep operational control or easy access to order information within an existing Slack workflow.
Common Questions
Which app is easier to set up?
Ting ‑ Slack Notifications boasts a 'simple one-click setup,' suggesting a significantly easier installation process compared to Order Management — Trackeasy, which likely requires more configuration to map order stages and workflows.
Which app is better for a restaurant?
Order Management — Trackeasy is specifically designed to 'track status of order preparation in a restaurant kitchen,' making it the clear winner for restaurant owners looking to improve kitchen efficiency and order accuracy.
Can Ting ‑ Slack Notifications track order preparation stages like Trackeasy?
No, Ting ‑ Slack Notifications focuses on notifying you about order events and providing reports. It does not offer granular tracking of order preparation stages as provided by Trackeasy.
Which app supports multiple users?
Order Management — Trackeasy explicitly states that it can 'handle multiple users,' while Ting ‑ Slack Notifications doesn't mention multi-user support directly, but its Slack integration suggests it can be used by multiple team members within a Slack workspace. However, access may need to be configured within Slack itself.
Which app provides daily sales reports?
Ting ‑ Slack Notifications explicitly provides 'Order Reports: Daily, weekly, Monthly' within Slack. Order Management — Trackeasy provides 'product wise preparation reports,' focusing on operational reports, not sales reports. Thus, if daily sales reports within slack is a core need, Ting Slack Notifications is better.
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