Ting ‑ Slack Notifications is a well-regarded app for bringing Shopify order information directly into Slack. However, by 2026, merchants may be seeking alternatives for various reasons. Perhaps the pricing structure no longer aligns with their business needs, or they require more granular control over notifications than Ting provides. Integrations with other platforms might also be a driving factor, as businesses evolve and adopt new technologies. As well, as teams evolve the needs for specific integrations to Slack might evolve beyond order notifications.
Get instant order notifications and report directly on Slack!
Staff management for Point of Sale retailers. Time tracking, scheduling, commissions, payroll & more
If your use of Slack notifications involved coordinating staff around order fulfillment for a brick-and-mortar location, Easyteam might be a useful alternative to manage POS staff in physical stores.
Best for brick-and-mortar stores using Shopify POS and needing staff management tools.
Auto-sync PayPal tracking info & Stripe tracking info to get funds faster & build trust with PayPal.
Synctrack focuses on syncing tracking information to PayPal and Stripe, and while it doesn't directly replace Ting's Slack notifications, it can help ensure faster access to funds and reduce disputes, which might indirectly address some of the concerns that prompted the use of Slack notifications in the first place.
Ideal for stores focused on optimizing their PayPal and Stripe payment processing.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Zigpoll helps collect customer feedback through surveys. While it isn't a direct replacement for order notifications in Slack, the insights gained from customer surveys could inform operational improvements, potentially reducing issues that would otherwise trigger a need for immediate Slack alerts.
Best for merchants who want to proactively gather customer feedback to improve their business.
Easily build custom reports and dashboards with metrics to visualize any data from your store.
Mipler offers advanced reporting and custom dashboards. While it doesn't directly push notifications to Slack, merchants could use its scheduled email reports and public links to keep their team informed about store performance. The ability to create custom reports with specific metrics could replace the order statistics provided by Ting.
Best for merchants who need comprehensive reporting and custom data visualizations, shared automatically with public links or scheduled reports.
Add multi-channel tracking: Facebook Pixel, TikTok Pixel, Pinterest Pixel, Snapchat Pixel & Twitter
This app helps track advertising performance across multiple platforms. While it doesn't provide Slack notifications, better ad tracking and optimization could lead to increased sales and efficiency, indirectly addressing the need for immediate notifications about certain events.
Ideal for stores heavily reliant on Facebook, TikTok, Pinterest, Snapchat & Twitter advertising.
Download GST-ready invoices. Get useful sales reports with all necessary data for GSTR-3B and GSTR-1
If your Slack notifications from Ting were primarily related to tracking sales for GST compliance, WebPlanex could be an alternative by providing GST-ready invoices and sales reports. However, you would lose the real-time notification aspect.
Best for Indian merchants needing GST-compliant invoices and reporting.
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
This app does not offer similar functionality to Ting, but if your use of Slack notifications was to track the sale of digital products, then the sales tracking metrics it might offer could be of use.
Ideal for stores that sell only digital downloads.
While Parcel Panel is primarily an order tracking app, some merchants might consider it a partial alternative if their need for Slack notifications stems from wanting to proactively manage customer inquiries about order status. Parcel Panel's focus on order tracking could reduce the need for immediate Slack notifications, as customers can self-serve.
Best for merchants prioritizing comprehensive order tracking visibility for customers.
Australia Post MyPost Business shipping labels made easy
This app offers automatic shipping label generation, and while it lacks direct Slack integration, improved shipping efficiency could reduce the need for immediate order notifications if shipping delays were a primary concern.
Best for Australian merchants who want to streamline their Australia Post shipping process.
This app lets you edit orders. While it does not provide slack notifications, it may make operations easier in the backend by removing some of the need for communication.
Best for stores needing to edit orders.
Potential reasons include pricing changes, the need for more customizable notifications, desire for integrations with other platforms, or the need for features Ting doesn't offer (e.g., more comprehensive reporting or customer feedback tools).
Based on the information provided, none of these alternatives explicitly offer the same direct Slack notification functionality as Ting. They address other aspects of e-commerce management.
Yes. Mipler can generate scheduled sales reports or public links. Consider if email reports or dashboards could meet your needs.
Parcel Panel order tracking can improve the customer experience by keeping customers informed about their orders, reducing support inquiries. Zigpoll can also help improve the customer experience by gathering important zero-party data about customer sentiment to inform important business decisions.
Yes, Synctrack helps optimize PayPal and Stripe payments by syncing tracking info, and EZLabel automates shipping label creation for Australia Post, but neither offer the direct Slack integration from Ting.
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