Powerful Contact Form Builder and SEA Post Purchase Survey App, while both fitting into the 'Surveys' category on Shopify, cater to distinctly different needs. Powerful Contact Form Builder is designed as a general-purpose form builder, enabling merchants to create various forms, including contact forms, registration forms, feedback forms, and even wholesale order forms, with features like file uploads, conditional logic, and integrations with email marketing platforms. It aims to facilitate lead generation, customer data collection, and internal process automation through customizable forms. Its strength lies in its versatility and broad application across different business needs, focusing on proactive data acquisition. In contrast, SEA Post Purchase Survey App specializes in gathering customer feedback after a purchase. It allows merchants to create and distribute targeted surveys on thank-you pages, product pages, or via email, focusing on understanding customer satisfaction, identifying areas for improvement, and improving the overall customer experience. The app emphasizes post-purchase engagement and customer retention, providing analytical charts and reports to translate survey responses into actionable insights. It leverages Shopify Flow integration for automation and supports various email apps for easy survey distribution. This app excels in its focused approach on customer feedback and post-purchase optimization.
1,895 reviews
109 reviews
Build your contact us form or custom form without any technical knowledge required
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
| Rating | 4.9/5 | 5/5 |
Rating Powerful Contact Form Builder4.9/5 SEA Post Purchase Survey App5/5 | ||
| Reviews | 1895 | 109 |
Reviews Powerful Contact Form Builder1895 SEA Post Purchase Survey App109 | ||
| Target Form Type | General Purpose (Contact, Registration, Order, Feedback) | Post-Purchase Surveys |
Target Form Type Powerful Contact Form BuilderGeneral Purpose (Contact, Registration, Order, Feedback) SEA Post Purchase Survey AppPost-Purchase Surveys | ||
| Primary Goal | Lead Generation, Data Collection, Form Automation | Customer Feedback, Satisfaction Measurement, Customer Retention |
Primary Goal Powerful Contact Form BuilderLead Generation, Data Collection, Form Automation SEA Post Purchase Survey AppCustomer Feedback, Satisfaction Measurement, Customer Retention | ||
| Key Feature - Integrations | Mailchimp, Klaviyo, Omnisend, Sendinblue, Google Calendar | Shopify Flow, All Email Apps |
Key Feature - Integrations Powerful Contact Form BuilderMailchimp, Klaviyo, Omnisend, Sendinblue, Google Calendar SEA Post Purchase Survey AppShopify Flow, All Email Apps | ||
| Key Feature - Customization | Custom Fields, Conditional Logic, File Uploads | 8+ Question Types, 24/7 Support for Customization |
Key Feature - Customization Powerful Contact Form BuilderCustom Fields, Conditional Logic, File Uploads SEA Post Purchase Survey App8+ Question Types, 24/7 Support for Customization | ||
| Ease of Use | No Coding Required | Customizable with Support |
Ease of Use Powerful Contact Form BuilderNo Coding Required SEA Post Purchase Survey AppCustomizable with Support | ||
| Value Proposition | Versatile form creation for various business needs | Actionable insights to improve customer experience |
Value Proposition Powerful Contact Form BuilderVersatile form creation for various business needs SEA Post Purchase Survey AppActionable insights to improve customer experience | ||
For merchants seeking a comprehensive form builder for diverse needs like contact forms, lead generation, and internal data collection, Powerful Contact Form Builder is the stronger choice. Its extensive integrations and customizable features provide broad utility across different business functions. It is especially suited for stores needing advanced form capabilities, like file uploads and conditional logic.
However, if the primary goal is to understand customer satisfaction and gather post-purchase feedback for continuous improvement, SEA Post Purchase Survey App is the more targeted and effective solution. Its integration with Shopify Flow and analytical reporting tools are valuable for businesses focused on customer retention and optimizing the post-purchase experience. While it has fewer reviews, its perfect rating suggests high satisfaction among its user base for its specific purpose.
It's best for businesses that need multiple types of forms (contact, registration, wholesale, etc.) and value integrations with email marketing platforms like Mailchimp and Klaviyo.
While it can be placed on product pages, its core strength lies in gathering feedback after a purchase, specifically on the thank-you page or via email.
No, Powerful Contact Form Builder is designed to be used without any coding knowledge.
SEA Post Purchase Survey App is designed to work with all email apps, making it easy to add surveys to your email campaigns.
SEA Post Purchase Survey App offers more specific targeting options using tags, visited pages, and purchased products, allowing you to target the right customers with relevant surveys. Powerful Contact Form Builder targeting is based on placement of the form.
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