Qikify Contact Form Builder and SEA Post Purchase Survey App both fall under the 'Surveys' category on Shopify, but they cater to fundamentally different needs. Qikify focuses on general form creation for lead generation, customer service improvements, and various data collection purposes. Its strength lies in its versatility, allowing merchants to build diverse forms like contact forms, wholesale applications, and registration forms without coding. The target audience is broad, encompassing any Shopify merchant needing to collect structured information from visitors or customers. SEA Post Purchase Survey App, conversely, specializes in gathering customer feedback *after* a purchase. Its primary focus is actionable insights through post-purchase surveys designed to uncover customer sentiment and improve the customer journey. Its features emphasize targeted surveys, analytical reporting, and integration with other marketing tools. This app is ideal for merchants looking to understand their customers better, optimize their product offerings, and improve overall customer satisfaction and retention. While both allow data collection, one is for generalized forms and the other specializes in post-purchase insights.
414 reviews
109 reviews
Easily create forms to collect leads, improve customer service & boost sales without coding
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
| Rating | 4.9/5 | 5/5 |
Rating Qikify Contact Form Builder4.9/5 SEA Post Purchase Survey App5/5 | ||
| Reviews | 414 | 109 |
Reviews Qikify Contact Form Builder414 SEA Post Purchase Survey App109 | ||
| Primary Use Case | General form creation (contact, wholesale, registration) | Post-purchase customer feedback surveys |
Primary Use Case Qikify Contact Form BuilderGeneral form creation (contact, wholesale, registration) SEA Post Purchase Survey AppPost-purchase customer feedback surveys | ||
| Target Audience | Merchants needing diverse data collection from visitors/customers | Merchants focused on understanding post-purchase customer experience |
Target Audience Qikify Contact Form BuilderMerchants needing diverse data collection from visitors/customers SEA Post Purchase Survey AppMerchants focused on understanding post-purchase customer experience | ||
| Key Features | No-code form builder, diverse form types, conditional logic, in-app submission management | Targeted surveys, analytics, integration with email apps and Shopify Flow |
Key Features Qikify Contact Form BuilderNo-code form builder, diverse form types, conditional logic, in-app submission management SEA Post Purchase Survey AppTargeted surveys, analytics, integration with email apps and Shopify Flow | ||
| Ease of Use | Emphasis on 'no-code' suggests ease of use for creating forms | Customization support and clear analytical charts suggest ease of use for analysis |
Ease of Use Qikify Contact Form BuilderEmphasis on 'no-code' suggests ease of use for creating forms SEA Post Purchase Survey AppCustomization support and clear analytical charts suggest ease of use for analysis | ||
| Value Proposition | Versatile form creation for lead generation and improved customer service. | Actionable insights through post-purchase feedback to improve customer experience and products. |
Value Proposition Qikify Contact Form BuilderVersatile form creation for lead generation and improved customer service. SEA Post Purchase Survey AppActionable insights through post-purchase feedback to improve customer experience and products. | ||
For merchants needing a versatile, all-purpose form builder for lead generation, contact forms, and other general data collection needs, Qikify Contact Form Builder is the stronger choice. Its range of form types, ease of use, and in-app submission management provide a comprehensive solution for various data capture scenarios.
However, for merchants primarily focused on understanding their customers' post-purchase experience and gathering actionable insights to improve products and customer satisfaction, SEA Post Purchase Survey App is the better option. Its specialized features for targeted surveys, analytical reporting, and integration with other marketing tools make it a powerful tool for customer feedback and optimization.
Qikify Contact Form Builder is marketed as a 'no-code' solution, suggesting it's particularly user-friendly for those without coding knowledge. While SEA Post Purchase Survey App likely offers a user-friendly interface for survey creation and analysis, Qikify explicitly targets the non-technical user for form building.
SEA Post Purchase Survey App highlights integration with email apps and Shopify Flow, suggesting it's designed to fit into a broader marketing ecosystem. Qikify mentions syncing with mail apps for communications, which is less extensive in comparison.
Yes, these apps serve different purposes and can be used together. Qikify can handle general contact forms and lead generation, while SEA Post Purchase Survey App can focus on gathering feedback after purchases. Using both provides a comprehensive approach to data collection.
SEA Post Purchase Survey App is specifically designed for customer satisfaction surveys, especially post-purchase. It provides features like targeted surveys, analytical reports, and various question types optimized for feedback collection. Qikify could be used for simple satisfaction surveys, but lacks the specialized features of SEA Post Purchase Survey App.
Qikify Contact Form Builder explicitly mentions support for creating wholesale application forms. SEA Post Purchase Survey App does not mention this use case, making Qikify the better choice for collecting wholesale information.
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