SEA Post Purchase Survey App vs Zigpoll Customer Surveysfor Shopify (2026)
Both SEA Post Purchase Survey App and Zigpoll Customer Surveys are highly-rated (5/5) survey apps for Shopify merchants in 2026, but they cater to slightly different needs. SEA Post Purchase Survey App emphasizes deep customization, targeted survey delivery, and actionable insights via detailed analytics, positioning itself as a robust tool for merchants seeking control and precision in their feedback collection process. It highlights its 24/7 support and focus on post-purchase feedback. Zigpoll, on the other hand, focuses on ease of use, speed, and broader survey applicability. It emphasizes no-code setup, multilingual support, and AI-powered analytics, appealing to merchants who want a quick and versatile solution for gathering customer insights across various touchpoints, including pre-purchase and abandoned checkout scenarios. The significantly higher number of reviews for Zigpoll suggests wider adoption or longer market presence. Each solution provides advanced survey capabilities, however, Zigpoll offers more survey type options. One notable difference is Zigpoll's compatibility with Shopify's Order Status and Thank You Page Checkout Extensions, as well as sms survey options.
At a Glance
SEA Post Purchase Survey App
109 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
SEA Post Purchase Survey App
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
Key Features
- Target right customers: Use tags, visited pages, and products to target
- Distribute surveys: On-site, exit intent or post purchase like thank-you page
- Visualize results clearly: Analyze responses with analytical charts and reports
- Automate with Shopify Flow: Add surveys to your tech stack
- Work with all email apps: Effortlessly add survey to any email to customers
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating SEA Post Purchase Survey App5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 109 | 417 |
Reviews SEA Post Purchase Survey App109 Zigpoll Customer Surveys417 | ||
| Ease of Use | Customizable, potentially more complex | No-code setup, quick deployment |
Ease of Use SEA Post Purchase Survey AppCustomizable, potentially more complex Zigpoll Customer SurveysNo-code setup, quick deployment | ||
| Survey Placement | On-site, exit intent, post-purchase (thank-you page), email | On-site, email, sms, pre-purchase |
Survey Placement SEA Post Purchase Survey AppOn-site, exit intent, post-purchase (thank-you page), email Zigpoll Customer SurveysOn-site, email, sms, pre-purchase | ||
| Analytics | Analytical charts and reports | AI analytics and dashboard |
Analytics SEA Post Purchase Survey AppAnalytical charts and reports Zigpoll Customer SurveysAI analytics and dashboard | ||
| Customer Targeting | Tags, visited pages, purchased products | Shopify customer and order dashboards |
Customer Targeting SEA Post Purchase Survey AppTags, visited pages, purchased products Zigpoll Customer SurveysShopify customer and order dashboards | ||
| Customization & Support | Fully customizable with 24/7 support | Fully customizable, multilingual support |
Customization & Support SEA Post Purchase Survey AppFully customizable with 24/7 support Zigpoll Customer SurveysFully customizable, multilingual support | ||
| Key Strength | Deep customization and targeted surveys | Ease of use, speed, and breadth of survey types |
Key Strength SEA Post Purchase Survey AppDeep customization and targeted surveys Zigpoll Customer SurveysEase of use, speed, and breadth of survey types | ||
| Integrations | Shopify Flow, All Email Apps | Shopify, Marketing Stack, Order Status and Thank You Page Checkout Extensions |
Integrations SEA Post Purchase Survey AppShopify Flow, All Email Apps Zigpoll Customer SurveysShopify, Marketing Stack, Order Status and Thank You Page Checkout Extensions | ||
Our Verdict
For merchants prioritizing extensive customization options and in-depth, post-purchase focused analytics and benefiting from dedicated support, SEA Post Purchase Survey App is the better choice. Its robust targeting and detailed reporting features make it ideal for those needing granular control. However, if ease of use, speed of deployment, multilingual support and SMS surveys are paramount, Zigpoll Customer Surveys is the superior option. Its broader feature set, including pre-purchase surveys and abandoned checkout campaigns, makes it suitable for merchants seeking a more versatile and rapidly deployable survey solution. The significant difference in reviews suggests Zigpoll is the more established and widely adopted option, adding to its appeal for merchants seeking a proven solution.
Common Questions
Which app is easier to set up?
Zigpoll emphasizes its no-code setup, suggesting a simpler and faster installation process compared to SEA Post Purchase Survey App, which may require more configuration to leverage its deep customization capabilities.
Does either app offer multilingual support?
Yes, Zigpoll explicitly states it offers multilingual support, allowing merchants to localize surveys for different customer segments. SEA Post Purchase Survey App does not mention multilingual support in the description.
Which app provides more comprehensive analytics?
Both apps offer analytics, but Zigpoll highlights its use of AI analytics, potentially providing more advanced insights compared to SEA Post Purchase Survey App's analytical charts and reports. However, the 'depth' of AI support is not defined. The chart support from SEA is simpler and may be easier to understand.
Can both apps integrate with my email marketing platform?
SEA Post Purchase Survey App claims to work with all email apps, implying broad compatibility. Zigpoll states it integrates seamlessly with your marketing stack and also connects with the Shopify Order Status and Thank You Page Checkout Extensions.
Which app is better for recovering abandoned carts?
Zigpoll explicitly mentions abandoned checkout campaigns, indicating a dedicated feature for recovering lost sales. SEA Post Purchase Survey App does not explicitly mention this functionality, though post-purchase surveys sent via email could indirectly address cart abandonment issues.
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