Automate Tagging for All International Shopify Orders

Manually sifting through orders to identify international shipments is a time sink and prone to error, leading to missed customs documentation, incorrect shipping rate calculations, and potential delays or fines. This wasted effort impacts staff productivity and can lead to a subpar international customer experience.

This Shopify Flow automation triggers immediately upon 'Order created,' then a 'Check shipping country' condition intelligently compares the customer's shipping destination against your store's home country. If they differ, the 'Add order tags' action automatically applies a custom tag like 'International' or 'Customs_Review' to the order.

• You need to apply different shipping rates or methods for international customers.
• Your international orders require specific customs forms or documentation.
• You want to segment customer support queues for international inquiries.

1. 1

   Start with the 'Order created' trigger to begin the automation.

2. 2

   Add a 'Check shipping country' condition and set it to 'is not' your store's home country.

3. 3

   Add an 'Add order tags' action, applying a clear tag like 'international-order' or 'needs-customs'.

How does Shopify Flow know my 'home country'?

Shopify Flow automatically references your store's home country as defined in your Shopify Admin under Settings > Store details. Ensure this is accurately set up for the Flow to function correctly.

Can I use this tag to filter orders in my Shopify Admin?

Absolutely! Once tags are applied, you can use the 'Tagged with' filter in your Shopify Admin's Orders section to quickly view all international orders, helping your team prioritize or manage them separately.

What's the best practice for naming the international tag?

Choose a tag that is descriptive and consistent, such as 'international-order', 'global-ship', or 'customs-required'. This helps your team quickly understand the order's status and purpose.

Can I send an internal notification when an international order is placed?

Yes, you can extend this Flow by adding an 'Send internal email' action or integrating with apps like Slack to notify your fulfillment or customer service team whenever an international order is tagged.

• Shopify Flow

  Native Shopify automation builder.

• Gorgias

  Helpdesk built for Shopify support workflows.

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