Shopify Flow/Fulfillment & Shipping/Auto-Tag Orders That Received Free Shipping
Operational EfficiencyLow Difficulty

Auto-Tag Orders That Received Free Shipping

Effortlessly identify and segment all orders where customers received free shipping during checkout for targeted marketing or fulfillment insights.

The Problem

Manually sifting through orders to identify which ones received free shipping is a time sink for merchants, leading to delayed data analysis and missed opportunities. This manual process is prone to errors, hindering accurate reporting on promotion effectiveness, customer segmentation, and efficient fulfillment strategies.

What This Automation Solves

This Shopify Flow automation eliminates manual effort by automatically tagging orders. The workflow is triggered when an order is created, then a condition checks if the 'Shop money amount' for shipping is exactly zero, and if so, an action immediately applies a 'Free shipping' tag to that order.

When to Use This Automation

  • To accurately track the performance and profitability of your free shipping promotions.
  • For creating precise customer segments based on free shipping eligibility for targeted email or SMS campaigns.
  • When you need to quickly filter orders for specific fulfillment workflows or reporting purposes related to shipping costs.

Workflow

  1. Trigger

    Step 1

    Trigger that starts the workflow when an order is created.

  2. Condition

    Step 2

    Checks whether the shipping cost was zero.

  3. Action

    Step 3

    Adds the "Free shipping" tag to the order.

Step-by-Step Setup

  1. 1

    Create a new workflow in Shopify Flow and select the 'Order created' trigger.

  2. 2

    Add a 'Condition' block. Configure it to check 'Order > Shipping > Shop money amount' and set the condition to 'is less than or equal to 0'.

  3. 3

    Add an 'Action' block. Choose 'Add order tags' and type 'Free shipping' (or your preferred, consistent tag name).

  4. 4

    Name your workflow, review, and then 'Turn on' the workflow to activate it.

Related Questions

Why should I tag orders that received free shipping?
Tagging free shipping orders provides instant visibility, allowing you to quickly filter and analyze these specific transactions. This helps evaluate promotion success, segment customer groups, and inform future shipping and marketing strategies more effectively.
Can I use a different tag name for free shipping?
Absolutely. In the 'Add order tags' action, you can customize the tag to anything that suits your internal naming conventions, such as 'Freeship_Promo', 'Zero_Shipping', or 'Complimentary Shipping'.
How do I view all my orders with the 'Free shipping' tag?
In your Shopify admin, navigate to 'Orders', then use the 'Tagged with' filter. Simply select 'Free shipping' (or your chosen tag) from the dropdown list to display all relevant orders.
Does this automation work if a discount code makes shipping free?
Yes, this Flow is robust. As long as the final 'Shop money amount' for shipping in the order details is zero (which includes cases where a discount code zeroed out the shipping cost), this automation will correctly apply the tag.

Recommended Tools & Apps

Launch this automation

Open Shopify Flow and use this page as your setup blueprint.

Open Shopify Flow

Merchant Insight

Don't just tag; leverage! Use this 'Free shipping' tag to build a custom audience in your email marketing platform (like Klaviyo) for targeted follow-up campaigns. You could send 'Thank you for your first order with free shipping!' or exclu

Related Automations