Best Alternatives to Retention Xfor Shopify (2026)

Easyteam is a staff management platform designed specifically for Shopify Point of Sale (POS) retailers. If your needs are primarily focused on staff scheduling, time tracking, commissions, and payroll within a POS environment, Easyteam provides a dedicated solution, it is a focused alternative to Retention X, which doesn't offer POS staff management.

Metafields Guru simplifies the process of managing and displaying metafields on your storefront. If you need to add custom data like specifications or downloadable files to your products, Metafields Guru offers a streamlined tool for managing these fields, including bulk updates and storefront display options, making it simpler than using the metafields functionality inside of Retention X.

Synctrack is a specific solution addressing the need to sync tracking information to PayPal and Stripe. If you are facing issues with delayed funds or disputes on PayPal, Synctrack automates the process of syncing tracking info, which can reduce disputes and improve cash flow. It's a targeted alternative to Retention X's broader focus.

Zigpoll provides a robust survey platform to collect customer feedback through post-purchase, on-site, email, and SMS surveys. If you want to focus on understanding customer behavior through surveys, Zigpoll is a strong alternative with unlimited surveys. The AI analytics and integration with Shopify and your marketing stack can provide actionable insights, without the complexity of a full growth platform.

Report Toaster is a strong reporting and analytics app, offering a large number of report templates and customization options. If you need detailed, scheduled, and shareable reports, Report Toaster provides a powerful reporting solution, which gives you scheduled reports and advanced data customization, that can offer focused functionality compared to Retentions X.

Mipler is a strong alternative if your primary need is advanced reporting and data visualization. With Mipler, you can easily build custom reports and dashboards using data points from your store, including metafields and tags, without requiring extensive coding. You get real-time support to create custom reports, making it easier than Retention X if reporting is your main concern.

If you want to focus specifically on multi-channel tracking, ∞ Facebook Pixel ‑Tiktok Pixel offers a dedicated solution. You can manage multiple tracking pixels, bypass iOS 14 restrictions with Conversion API, and unlock advanced event tracking for Facebook, TikTok, Pinterest, Snapchat, and Twitter. This app simplifies pixel management compared to Retention X.

Grapevine Surveys offers unlimited survey responses for a fixed price. If you need to collect a large volume of customer feedback and don't want to worry about response limits, Grapevine provides an affordable survey solution and customer data, targeted at survey use compared to broader platforms.

Workflow Automation—React Flow is an alternative focused on automating tasks such as order fulfillment, customer tagging, and email marketing. If you're looking to automate various aspects of your store's operations, this app provides a visual workflow builder to create custom automations, it offers a powerful customization that may better suit some merchants.

SupaEasy helps you create discounts, shipping, payment, and validation functions without coding, particularly useful with the deprecation of Scripts. If you need to customize your checkout experience without code, SupaEasy provides a solution, and might offer a simpler way to build custom functions than more complex systems.