Parcel Panel Order Tracking vs Ting ‑ Slack Notificationsfor Shopify (2026)
Parcel Panel Order Tracking and Ting ‑ Slack Notifications, while sharing the 'Orders' and 'Order tracking' categories on the Shopify app store, serve fundamentally different purposes and target distinct merchant needs. Parcel Panel focuses on providing comprehensive order tracking functionality for customers, likely including features such as branded tracking pages, shipment updates, and delivery notifications. Its high rating and large number of reviews (5/5 with 1947 reviews) suggest strong user satisfaction with these core tracking capabilities. This indicates a mature and reliable order tracking solution.
At a Glance
Parcel Panel Order Tracking
1,947 reviews
Ting ‑ Slack Notifications
13 reviews
Detailed Overview
Ting ‑ Slack Notifications
Get instant order notifications and report directly on Slack!
Key Features
- Simple one click setup.
- Rule based Notifications.
- Order Reports : Daily, weekly,Monthly.
- Supports Multiple slack channels and teams.
- Customise the data in notifications.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Parcel Panel Order Tracking5/5 Ting ‑ Slack Notifications5/5 | ||
| Reviews | 1947 | 13 |
Reviews Parcel Panel Order Tracking1947 Ting ‑ Slack Notifications13 | ||
| Core Functionality | Order Tracking for Customers | Internal Slack Notifications |
Core Functionality Parcel Panel Order TrackingOrder Tracking for Customers Ting ‑ Slack NotificationsInternal Slack Notifications | ||
| Target Merchant | Merchants prioritizing customer order tracking experience and reducing WISMO inquiries. | Merchants who want real-time order updates and reports within their Slack workspace. |
Target Merchant Parcel Panel Order TrackingMerchants prioritizing customer order tracking experience and reducing WISMO inquiries. Ting ‑ Slack NotificationsMerchants who want real-time order updates and reports within their Slack workspace. | ||
| Ease of Use (Claimed) | Not explicitly stated, but likely user-friendly given high rating and number of reviews. | Simple one-click setup. |
Ease of Use (Claimed) Parcel Panel Order TrackingNot explicitly stated, but likely user-friendly given high rating and number of reviews. Ting ‑ Slack NotificationsSimple one-click setup. | ||
| Value Proposition | Improved customer satisfaction and reduced support requests through proactive order tracking. | Streamlined internal communication and real-time visibility into order activity. |
Value Proposition Parcel Panel Order TrackingImproved customer satisfaction and reduced support requests through proactive order tracking. Ting ‑ Slack NotificationsStreamlined internal communication and real-time visibility into order activity. | ||
| Integration | Potentially integrates with various carriers and shipping providers. | Direct integration with Slack. |
Integration Parcel Panel Order TrackingPotentially integrates with various carriers and shipping providers. Ting ‑ Slack NotificationsDirect integration with Slack. | ||
Our Verdict
Parcel Panel Order Tracking is the clear choice for merchants whose primary concern is improving the post-purchase customer experience by offering robust order tracking and reducing 'Where Is My Order' inquiries. Its large user base and high rating are strong indicators of reliability and effective tracking capabilities. On the other hand, Ting ‑ Slack Notifications is best suited for merchants who prioritize internal communication and want immediate visibility into order activity within their Slack workspace. This app allows teams to monitor orders and react quickly to potential issues or opportunities. A smaller number of reviews indicates a newer app, or an app geared to a much smaller subset of merchants that use Slack extensively.
Common Questions
Which app is better for reducing customer support inquiries about order status?
Parcel Panel Order Tracking is the better choice. Its core functionality is centered around providing customers with real-time order tracking information, which directly addresses the 'Where Is My Order' (WISMO) problem.
Which app is better for teams that heavily rely on Slack for internal communication?
Ting ‑ Slack Notifications is the ideal solution. It provides instant order notifications and reports directly within Slack, keeping teams informed of order activity in real-time.
Can both apps be used together?
Yes, Parcel Panel and Ting can be used concurrently. Parcel Panel enhances the customer's tracking experience, while Ting keeps the internal team notified of order events within Slack. They address different aspects of the order fulfillment process.
Is Ting ‑ Slack Notifications suitable for a very small store with few orders?
While Ting ‑ Slack Notifications can be used by smaller stores, its value may be less pronounced compared to larger stores with higher order volumes. The benefit of real-time Slack notifications increases as order volume grows.
Does Parcel Panel Order Tracking integrate with Slack?
The data provided does not explicitly state Slack integration for Parcel Panel Order Tracking. Ting ‑ Slack Notifications is specifically designed for Slack integration.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store