AI Post‑Purchase Surveys vs Census: Customer Surveysfor Shopify (2026)
Both AI Post-Purchase Surveys and Census: Customer Surveys aim to help Shopify merchants gather customer feedback through surveys. AI Post-Purchase Surveys positions itself as an AI-powered solution that simplifies the survey creation and analysis process, especially for merchants who find creating surveys challenging. It emphasizes automated insights and effortless onboarding. Census: Customer Surveys, on the other hand, while lacking the detailed description of AI-powered features, boasts a perfect 5/5 rating based on a higher number of reviews, suggesting strong user satisfaction. The core difference lies in the AI-driven automation offered by AI Post-Purchase Surveys versus the seemingly more traditional survey approach of Census: Customer Surveys.
At a Glance
AI Post‑Purchase Surveys
11 reviews
Census: Customer Surveys
23 reviews
Detailed Overview
AI Post‑Purchase Surveys
AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks
Key Features
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Customer audience segmentation: Understand your customer better than ever before
Feature Comparison
| Rating | 4.6/5 | 5/5 |
Rating AI Post‑Purchase Surveys4.6/5 Census: Customer Surveys5/5 | ||
| Reviews | 11 | 23 |
Reviews AI Post‑Purchase Surveys11 Census: Customer Surveys23 | ||
| AI-Powered Survey Generation | Yes | No (Inferred from description) |
AI-Powered Survey Generation AI Post‑Purchase SurveysYes Census: Customer SurveysNo (Inferred from description) | ||
| Automated Insights | Yes | Unknown |
Automated Insights AI Post‑Purchase SurveysYes Census: Customer SurveysUnknown | ||
| Customer Audience Segmentation | Yes | Unknown |
Customer Audience Segmentation AI Post‑Purchase SurveysYes Census: Customer SurveysUnknown | ||
| Effortless Onboarding (stated) | Yes (Less than 5 mins) | Unknown |
Effortless Onboarding (stated) AI Post‑Purchase SurveysYes (Less than 5 mins) Census: Customer SurveysUnknown | ||
| Target Merchant | Merchants struggling with survey creation and analysis | All merchants (General purpose) |
Target Merchant AI Post‑Purchase SurveysMerchants struggling with survey creation and analysis Census: Customer SurveysAll merchants (General purpose) | ||
| Week over Week Analysis | Yes | Unknown |
Week over Week Analysis AI Post‑Purchase SurveysYes Census: Customer SurveysUnknown | ||
Our Verdict
For merchants seeking a hands-off, AI-driven solution to create, deploy, and analyze post-purchase surveys, AI Post-Purchase Surveys appears to be the more suitable option. Its emphasis on automated insights and effortless onboarding can be particularly appealing to those with limited time or expertise in data analysis. However, for merchants who prefer a more traditional approach to survey creation and are prioritizing a proven track record with strong user reviews, Census: Customer Surveys, despite its lack of detailed feature descriptions, presents a compelling alternative. The perfect rating suggests high satisfaction among its users, which might outweigh the benefits of AI-powered features for some.
Common Questions
Which app is easier to set up?
AI Post-Purchase Surveys explicitly mentions an effortless onboarding process, claiming a first survey can be set up in under 5 minutes. Census: Customer Surveys does not provide similar information, so it is unclear which is easier to set up.
Which app provides better data analysis?
AI Post-Purchase Surveys specifically mentions automated insights and week-over-week analysis, suggesting a focus on data analysis. Census: Customer Surveys does not provide specific details about its data analysis capabilities.
Is AI Post-Purchase Surveys a good option for merchants new to surveys?
Yes. AI Post-Purchase Surveys is designed to simplify the survey creation process using AI, making it ideal for merchants who are new to surveys or find creating them challenging.
Which app has more reviews?
Census: Customer Surveys has more reviews (23) than AI Post-Purchase Surveys (11).
Does Census: Customer Surveys offer AI-powered survey creation?
Based on the provided description, Census: Customer Surveys does not appear to offer AI-powered survey creation. AI Post-Purchase Surveys is the only app explicitly claiming this feature.
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