Asklayer Survey & NPS for pros vs easy Google Customer Reviewsfor Shopify (2026)
Asklayer Survey & NPS for pros and easy Google Customer Reviews both aim to enhance customer understanding through surveys but target different aspects of the customer journey and serve distinct purposes. Asklayer is a comprehensive survey platform designed for in-depth customer feedback collection and analysis. It provides extensive customization options for on-site, post-purchase, and email surveys, allowing merchants to gather detailed insights on various aspects of their business. Easy Google Customer Reviews focuses solely on integrating Google's Customer Reviews program, enabling merchants to collect verified customer reviews to build trust and improve their online reputation. The key difference lies in their scope: Asklayer offers a broad spectrum of survey types and analytical tools, while easy Google Customer Reviews specializes in facilitating participation in Google's review ecosystem. Therefore, Asklayer caters to merchants who want to collect a wide variety of customer insights, and easy Google Customer Reviews caters to those who only want to display the Google badge and get into Google's review system.
At a Glance
Asklayer Survey & NPS for pros
57 reviews
easy Google Customer Reviews
18 reviews
Detailed Overview
Asklayer Survey & NPS for pros
Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT
Key Features
- Unlimited surveys and question pages with skip-logic branching.
- Tag users based on their answers and power-up your marketing machine.
- Asklayer works with your tools. Deep integrations with Shopify and webhooks.
- On-site surveys with advanced per-page, per-product and user based targeting.
- Post-purchase surveys, automatic email followup surveys and exit surveys.
easy Google Customer Reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Key Features
- Google reviews help shoppers easily identify your site with the Google brand
- No coding required, setup google customer reviews within just a few clicks
- Collect google customer reviews via app block compatible post-purchase pages
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Asklayer Survey & NPS for pros4.9/5 easy Google Customer Reviews5/5 | ||
| Reviews | 57 | 18 |
Reviews Asklayer Survey & NPS for pros57 easy Google Customer Reviews18 | ||
| Survey Focus | Broad: On-site, Exit, Post-Purchase, Email, NPS, CSAT | Specific: Google Customer Reviews |
Survey Focus Asklayer Survey & NPS for prosBroad: On-site, Exit, Post-Purchase, Email, NPS, CSAT easy Google Customer ReviewsSpecific: Google Customer Reviews | ||
| Customization | Highly Configurable: Skip logic, Question randomization, Targeting rules | Minimal: Primarily integration focused |
Customization Asklayer Survey & NPS for prosHighly Configurable: Skip logic, Question randomization, Targeting rules easy Google Customer ReviewsMinimal: Primarily integration focused | ||
| Reporting & Analytics | Per-question reporting with in-app charts and raw data export | Relies on Google's Customer Reviews platform |
Reporting & Analytics Asklayer Survey & NPS for prosPer-question reporting with in-app charts and raw data export easy Google Customer ReviewsRelies on Google's Customer Reviews platform | ||
| Target Merchant | Merchants seeking deep customer insights and customizable surveys | Merchants aiming for Google-verified reviews and increased visibility on Google Shopping |
Target Merchant Asklayer Survey & NPS for prosMerchants seeking deep customer insights and customizable surveys easy Google Customer ReviewsMerchants aiming for Google-verified reviews and increased visibility on Google Shopping | ||
| Ease of Use | Potentially steeper learning curve due to extensive features | Very easy; requires only Google Merchant Center ID |
Ease of Use Asklayer Survey & NPS for prosPotentially steeper learning curve due to extensive features easy Google Customer ReviewsVery easy; requires only Google Merchant Center ID | ||
| Value Proposition | Comprehensive customer feedback and actionable insights | Leveraging Google's brand for trust and review collection |
Value Proposition Asklayer Survey & NPS for prosComprehensive customer feedback and actionable insights easy Google Customer ReviewsLeveraging Google's brand for trust and review collection | ||
| Integration | Deep integrations with Shopify and webhooks | Google Customer Reviews only |
Integration Asklayer Survey & NPS for prosDeep integrations with Shopify and webhooks easy Google Customer ReviewsGoogle Customer Reviews only | ||
Our Verdict
If a merchant needs a comprehensive solution for gathering diverse customer feedback through various survey types, coupled with detailed analytics and customizability, Asklayer Survey & NPS for pros is the superior choice. Its advanced features, like skip logic and question randomization, allow for highly targeted and personalized surveys. However, if the primary goal is to quickly and easily integrate Google Customer Reviews to leverage Google's brand for trust and gather verified reviews on Google Shopping, then easy Google Customer Reviews is the more suitable option. It's a streamlined solution for a specific purpose. In other words, choose Asklayer if you need surveys, choose easy Google Customer Reviews if you need the Google Customer Review badge.
Common Questions
What level of technical skill is required to use each app?
Easy Google Customer Reviews requires minimal technical skill, primarily involving providing your Google Merchant Center ID. Asklayer, while user-friendly, benefits from some understanding of survey design and data analysis to fully leverage its features.
Which app is better for collecting NPS scores?
Asklayer Survey & NPS for pros explicitly mentions NPS as a key feature, making it the preferred choice for merchants specifically seeking to track Net Promoter Score.
Can I use both apps simultaneously?
Yes, it's possible to use both apps together. easy Google Customer Reviews focuses on Google reviews, while Asklayer can be used for other types of surveys that might not be managed through Google. But note that asking your customers to do two separate post-purchase surveys might decrease completion rate.
How do the pricing structures compare?
The information provided doesn't contain pricing details. It's essential to check the Shopify App Store listings for the most up-to-date pricing information for both apps.
Which app provides better customer support?
The available data does not include information about the quality or responsiveness of customer support for either app. Checking user reviews and the app descriptions for mentions of support quality can help inform this decision.
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