Census: Customer Surveys vs Grapevine Post Purchase Surveyfor Shopify (2026)
Both Census: Customer Surveys and Grapevine Post Purchase Survey are highly rated (5/5) survey apps available on the Shopify app store in 2026. However, Grapevine Post Purchase Survey has significantly more reviews (142) than Census (23), suggesting wider adoption and potentially more established reliability. Grapevine focuses on post-purchase, on-site, email, and NPS surveys, explicitly targeting merchants who need insights at scale with unlimited responses, while Census offers more generalized 'Customer Surveys', leaving its specific features and target audience less clear. Grapevine emphasizes fair, fixed pricing for unlimited survey responses, a key differentiator for high-volume businesses. It also highlights integrations with major platforms like Shopify Flow, Klaviyo, GA4, and Google Sheets, offering a more integrated ecosystem for data-driven decision-making. Census's features are not elaborated upon, making it difficult to compare directly.
At a Glance
Census: Customer Surveys
23 reviews
Grapevine Post Purchase Survey
142 reviews
Detailed Overview
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Census: Customer Surveys5/5 Grapevine Post Purchase Survey5/5 | ||
| Reviews | 23 | 142 |
Reviews Census: Customer Surveys23 Grapevine Post Purchase Survey142 | ||
| Survey Types | Customer Surveys (General) | Post-purchase, On-site, Email, NPS, POS |
Survey Types Census: Customer SurveysCustomer Surveys (General) Grapevine Post Purchase SurveyPost-purchase, On-site, Email, NPS, POS | ||
| Response Limits | Unknown | Unlimited |
Response Limits Census: Customer SurveysUnknown Grapevine Post Purchase SurveyUnlimited | ||
| Integrations | Unknown | Shopify Flow, Klaviyo, GA4, Google Sheets |
Integrations Census: Customer SurveysUnknown Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets | ||
| Reporting | Unknown | Powerful survey reporting with filters, segmentation |
Reporting Census: Customer SurveysUnknown Grapevine Post Purchase SurveyPowerful survey reporting with filters, segmentation | ||
| Pricing Model | Unknown | Fixed Price, Unlimited Responses |
Pricing Model Census: Customer SurveysUnknown Grapevine Post Purchase SurveyFixed Price, Unlimited Responses | ||
| Target Merchant | Unclear | Merchants needing customer insights at scale |
Target Merchant Census: Customer SurveysUnclear Grapevine Post Purchase SurveyMerchants needing customer insights at scale | ||
Our Verdict
Grapevine Post Purchase Survey appears to be the stronger choice for Shopify merchants who need a comprehensive survey solution with unlimited responses and integrations with other marketing and analytics tools. Its focus on post-purchase and NPS surveys, coupled with advanced reporting, makes it ideal for businesses focused on customer experience and data-driven marketing decisions. Census: Customer Surveys, while also highly rated, lacks specific details regarding its features and target audience, making it harder to recommend without more information. If a merchant is looking for a general survey tool and the specific features of Grapevine are not required, Census *might* be suitable. However, the larger number of reviews for Grapevine suggests a higher level of satisfaction and reliability within the user base.
Common Questions
Which app is better for large Shopify stores with high order volumes?
Grapevine Post Purchase Survey is likely the better choice for high-volume stores due to its unlimited response policy. Census' response limits are unknown, potentially leading to additional costs for large datasets.
Does Census integrate with email marketing platforms like Klaviyo?
The provided data does not specify which integrations Census offers. Grapevine explicitly integrates with Klaviyo, among other platforms.
Which app offers better value for money?
Based on the provided data, Grapevine offers clearer value due to its fixed price and unlimited response policy. The pricing structure of Census is unknown, making a cost comparison impossible.
Which app is easier to set up and use?
Without user experience data or screenshots, it's impossible to objectively assess ease of use. The larger review count for Grapevine *could* indicate a more user-friendly interface, but this is speculative.
What type of reports can I generate with each app?
Grapevine enables reports with filtering and segmentation; the reporting capabilities of Census are unlisted, making this a key area to investigate further.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store