Both Census: Customer Surveys and SEA Post Purchase Survey App offer survey capabilities for Shopify merchants in 2026, both boasting a perfect 5/5 rating. However, SEA Post Purchase Survey App distinguishes itself with significantly more reviews (109) compared to Census (23), suggesting wider adoption and a potentially more established presence. SEA Post Purchase Survey App emphasizes its focus on post-purchase surveys and actionable insights through analytics, promising to deliver valuable feedback without disrupting the customer experience. Census, while having fewer reviews, still indicates strong satisfaction among its user base, although less is known about its precise focus and functionalities based on the provided information. SEA also states 24/7 support for customisations of surveys.
23 reviews
109 reviews
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
| Rating | 5/5 | 5/5 |
Rating Census: Customer Surveys5/5 SEA Post Purchase Survey App5/5 | ||
| Reviews | 23 | 109 |
Reviews Census: Customer Surveys23 SEA Post Purchase Survey App109 | ||
| Survey Focus | General Customer Surveys | Post-Purchase Surveys |
Survey Focus Census: Customer SurveysGeneral Customer Surveys SEA Post Purchase Survey AppPost-Purchase Surveys | ||
| Customization | Unknown | Fully Customizable (with 24/7 Support) |
Customization Census: Customer SurveysUnknown SEA Post Purchase Survey AppFully Customizable (with 24/7 Support) | ||
| Targeting Options | Unknown | Tags, Pages Visited, Purchased Products |
Targeting Options Census: Customer SurveysUnknown SEA Post Purchase Survey AppTags, Pages Visited, Purchased Products | ||
| Distribution Channels | Unknown | On-site, Exit Intent, Post-Purchase, Email |
Distribution Channels Census: Customer SurveysUnknown SEA Post Purchase Survey AppOn-site, Exit Intent, Post-Purchase, Email | ||
| Integrations | Unknown | Shopify Flow, All Email Apps |
Integrations Census: Customer SurveysUnknown SEA Post Purchase Survey AppShopify Flow, All Email Apps | ||
| Analytics | Unknown | Clear Charts and Reports |
Analytics Census: Customer SurveysUnknown SEA Post Purchase Survey AppClear Charts and Reports | ||
| Value Proposition | Unknown | Unveiling Actionable Insights Without Distraction |
Value Proposition Census: Customer SurveysUnknown SEA Post Purchase Survey AppUnveiling Actionable Insights Without Distraction | ||
For merchants specifically seeking to understand the post-purchase customer experience and leverage advanced targeting and automation, SEA Post Purchase Survey App appears to be the stronger choice. Its higher review count, detailed feature set (including Shopify Flow integration and broad distribution options), and emphasis on analytics suggest a more robust and comprehensive solution. However, if a merchant requires a more general customer survey tool and prefers a less complex initial setup, Census: Customer Surveys might be suitable, assuming its feature set aligns with their basic needs. The limited information about Census makes it hard to recommend broadly, highlighting the importance of exploring detailed app listings and potentially contacting their support for more information.
SEA Post Purchase Survey App is specifically designed for post-purchase surveys, making it the better choice for this purpose. Its feature set, including placement on thank-you pages, directly addresses this need.
SEA Post Purchase Survey App explicitly mentions targeting using tags, visited pages, and purchased products, indicating a more sophisticated targeting capability compared to Census: Customer Surveys, about which no such targeting is mentioned.
SEA Post Purchase Survey App claims to work with all email apps, providing a clear answer here. Information about Census's email integrations is missing.
This is difficult to say without more information on Census. While both have high ratings, SEA's 24/7 support and documentation are likely much better. The best choice would depend on the merchant's specific technical expertise and the complexity of the surveys they want to create.
The information provided does not mention free plans or trials for either app. Merchants should check the app listings for current pricing and trial options.
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