Census: Customer Surveys vs UserLoop Surveys & Feedbackfor Shopify (2026)
Both Census: Customer Surveys and UserLoop Surveys & Feedback are Shopify apps with perfect 5/5 ratings based on 23 reviews as of 2026, indicating a high degree of customer satisfaction. However, UserLoop distinguishes itself as a more comprehensive, AI-powered solution. While Census focuses primarily on surveys, UserLoop expands its functionality to include quiz funnels and video testimonials, positioning itself as an all-in-one customer feedback platform. This broader feature set suggests that UserLoop is geared towards merchants seeking a more holistic approach to gathering customer insights. UserLoop is likely also focused on attracting more advanced users, who need AI insights and video feedback, than Census.
At a Glance
Census: Customer Surveys
23 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Census: Customer Surveys5/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 23 | 23 |
Reviews Census: Customer Surveys23 UserLoop Surveys & Feedback23 | ||
| Key Functionality | Surveys | Surveys, Quizzes, Video Testimonials |
Key Functionality Census: Customer SurveysSurveys UserLoop Surveys & FeedbackSurveys, Quizzes, Video Testimonials | ||
| AI Features | Not specified | AI-powered question writing & response analysis |
AI Features Census: Customer SurveysNot specified UserLoop Surveys & FeedbackAI-powered question writing & response analysis | ||
| Social Proof | Not specified | Video responses as social proof |
Social Proof Census: Customer SurveysNot specified UserLoop Surveys & FeedbackVideo responses as social proof | ||
| Product Recommendation | Not specified | Smart product quizzes |
Product Recommendation Census: Customer SurveysNot specified UserLoop Surveys & FeedbackSmart product quizzes | ||
| Reporting | Not specified | Professional PDF reports |
Reporting Census: Customer SurveysNot specified UserLoop Surveys & FeedbackProfessional PDF reports | ||
| Language Support | Not specified | Multi-language support (100+ languages) |
Language Support Census: Customer SurveysNot specified UserLoop Surveys & FeedbackMulti-language support (100+ languages) | ||
| Value Proposition | Customer Surveys | Turn feedback into growth with AI |
Value Proposition Census: Customer SurveysCustomer Surveys UserLoop Surveys & FeedbackTurn feedback into growth with AI | ||
Our Verdict
Given that both apps have identical ratings and review counts, the choice hinges on the merchant's specific needs. For merchants seeking a straightforward and simple survey solution, Census: Customer Surveys might suffice. However, for those looking for a more comprehensive platform with AI-powered analytics, video testimonials, and quiz functionality to drive growth, UserLoop Surveys & Feedback appears to be the stronger option. UserLoop is a better choice for merchants with a wider focus on driving conversions, and generating authentic content. If Census offers superior integrations with other marketing tools, or competitive pricing plans, it may still be preferable.
Common Questions
What is the main difference between Census and UserLoop?
While both are survey apps, UserLoop offers additional features such as quizzes, video testimonials, and AI-powered analytics, making it a more comprehensive solution.
Which app is better for small businesses with limited budgets?
Without pricing information, it's impossible to definitively say. If Census offers a significantly cheaper plan and meets basic survey needs, it may be preferable. Otherwise, UserLoop's added value may justify a higher cost.
Does either app offer multi-language support?
Only UserLoop explicitly mentions multi-language support with automatic translation to 100+ languages. Census does not specify if multi-language support is offered.
Which app focuses more on social proof?
UserLoop specifically mentions using video responses as authentic social proof, making it the better choice for merchants prioritizing this aspect.
Can either app help with product recommendations?
Yes, but only UserLoop has functionality to convert browsers into buyers. Census does not specify this functionality.
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