Chaty: WhatsApp & Chat buttons vs CK: WhatsApp Chat & Abandonedfor Shopify (2026)
Both Chaty: WhatsApp & Chat buttons and CK: WhatsApp Chat & Abandoned aim to enhance customer communication through chat functionality on Shopify stores. Chaty positions itself as an 'all-in-one' solution, offering a wide array of chat channels including WhatsApp, Facebook Messenger, and various other platforms like Viber, Line, Telegram, and even options for direct phone calls. This broad approach suggests a focus on providing customers with a choice of communication methods. CK: WhatsApp Chat & Abandoned, based on its name, appears to specialize in WhatsApp integration while also offering features related to abandoned cart recovery, suggesting a stronger focus on sales recovery and direct WhatsApp-based customer interaction. Chaty highlights customization and analytics, while the specific feature set of CK: WhatsApp Chat & Abandoned is less clear from the provided data, although the name hints at key capabilities.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
CK: WhatsApp Chat & Abandoned
249 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 CK: WhatsApp Chat & Abandoned4.9/5 | ||
| Reviews | 182 | 249 |
Reviews Chaty: WhatsApp & Chat buttons182 CK: WhatsApp Chat & Abandoned249 | ||
| Number of Chat Channels | 20+ | WhatsApp Focused (Unspecified) |
Number of Chat Channels Chaty: WhatsApp & Chat buttons20+ CK: WhatsApp Chat & AbandonedWhatsApp Focused (Unspecified) | ||
| Focus | Multi-Channel Chat & Lead Generation | WhatsApp & Abandoned Cart Recovery |
Focus Chaty: WhatsApp & Chat buttonsMulti-Channel Chat & Lead Generation CK: WhatsApp Chat & AbandonedWhatsApp & Abandoned Cart Recovery | ||
| Customization | High (Font, Color, Position, Icons, Preset Messages) | Unspecified |
Customization Chaty: WhatsApp & Chat buttonsHigh (Font, Color, Position, Icons, Preset Messages) CK: WhatsApp Chat & AbandonedUnspecified | ||
| Analytics | Google Analytics Integration | Unspecified |
Analytics Chaty: WhatsApp & Chat buttonsGoogle Analytics Integration CK: WhatsApp Chat & AbandonedUnspecified | ||
| Abandoned Cart Recovery | Not explicitly mentioned | Likely (Based on App Name) |
Abandoned Cart Recovery Chaty: WhatsApp & Chat buttonsNot explicitly mentioned CK: WhatsApp Chat & AbandonedLikely (Based on App Name) | ||
| Target Merchant | Merchants wanting diverse communication channels | Merchants prioritizing WhatsApp and cart recovery |
Target Merchant Chaty: WhatsApp & Chat buttonsMerchants wanting diverse communication channels CK: WhatsApp Chat & AbandonedMerchants prioritizing WhatsApp and cart recovery | ||
Our Verdict
Chaty is better suited for merchants who want to offer their customers a wide variety of communication options and prioritize customization and analytics. Its all-in-one approach makes it ideal for businesses that want to experiment with different channels or cater to a diverse customer base. Conversely, CK: WhatsApp Chat & Abandoned is likely a better choice for merchants who are primarily focused on WhatsApp as a communication channel and are particularly interested in recovering abandoned carts. While its feature set isn't fully detailed here, its name clearly indicates a specialization that Chaty lacks. For simple chat functionality, both are adequate but if a merchant desires to use multiple different chat apps beyond Whatsapp, Chaty is superior.
Common Questions
Which app offers more chat channel options?
Chaty explicitly states it supports 20+ chat channels, including WhatsApp, Facebook Messenger, and many others. CK: WhatsApp Chat & Abandoned is focused mainly on WhatsApp.
Which app is better for recovering abandoned carts?
CK: WhatsApp Chat & Abandoned, based on its name, is more likely to offer features specifically designed for abandoned cart recovery. Chaty's description does not mention this functionality.
Which app offers more customization options for the chat widget?
Chaty mentions customization options for font, color, position, icons, and preset messages. Customization options for CK: WhatsApp Chat & Abandoned are not explicitly stated.
Which app is easier to use?
The information provided does not explicitly address ease of use for either app. However, Chaty's broad feature set might suggest a steeper learning curve initially.
Does Chaty offer abandoned cart features?
The available information does not suggest that Chaty provides abandoned cart recovery features. CK: WhatsApp Chat & Abandoned is more likely to offer this functionality, based on its name.
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