SEA Post Purchase Survey App vs SM Post Purchase Survey & NPSfor Shopify (2026)
Both SEA Post Purchase Survey App and SM Post Purchase Survey & NPS are Shopify apps designed to help merchants gather customer feedback through post-purchase surveys. SEA Post Purchase Survey App positions itself as a comprehensive solution with advanced targeting, multiple distribution channels, and in-depth analytics, suggesting it targets merchants who need robust survey capabilities and are willing to invest the time to customize and utilize its features fully. SM Post Purchase Survey & NPS, on the other hand, emphasizes ease of use and unlimited survey creation/responses, likely appealing to merchants prioritizing simplicity and accessibility without coding, especially those starting out or with limited technical expertise. The core difference lies in their focus: SEA leans towards customization and analytical depth, while SM prioritizes ease and unlimited usage.
At a Glance
SEA Post Purchase Survey App
109 reviews
SM Post Purchase Survey & NPS
6 reviews
Detailed Overview
SEA Post Purchase Survey App
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
Key Features
- Target right customers: Use tags, visited pages, and products to target
- Distribute surveys: On-site, exit intent or post purchase like thank-you page
- Visualize results clearly: Analyze responses with analytical charts and reports
- Automate with Shopify Flow: Add surveys to your tech stack
- Work with all email apps: Effortlessly add survey to any email to customers
SM Post Purchase Survey & NPS
Post purchase survey and NPS to gather product insights and customer feedback with ease
Key Features
- Showcase post purchase survey on thank you page. No coding required
- Create unlimited question to gather as many information as you want
- Collect unlimited responses with a lot of useful data
- Breakdown customer survey submission by response count, order value,...
- Target different types of customer with smart rule
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating SEA Post Purchase Survey App5/5 SM Post Purchase Survey & NPS5/5 | ||
| Reviews | 109 | 6 |
Reviews SEA Post Purchase Survey App109 SM Post Purchase Survey & NPS6 | ||
| Targeting | Tags, visited pages, products | Smart rules (unspecified) |
Targeting SEA Post Purchase Survey AppTags, visited pages, products SM Post Purchase Survey & NPSSmart rules (unspecified) | ||
| Distribution Channels | On-site, exit intent, post-purchase, email | Thank you page |
Distribution Channels SEA Post Purchase Survey AppOn-site, exit intent, post-purchase, email SM Post Purchase Survey & NPSThank you page | ||
| Question Limit | 8+ types | Unlimited |
Question Limit SEA Post Purchase Survey App8+ types SM Post Purchase Survey & NPSUnlimited | ||
| Response Limit | Not explicitly mentioned | Unlimited |
Response Limit SEA Post Purchase Survey AppNot explicitly mentioned SM Post Purchase Survey & NPSUnlimited | ||
| Shopify Flow Integration | Yes | No (implied, not mentioned) |
Shopify Flow Integration SEA Post Purchase Survey AppYes SM Post Purchase Survey & NPSNo (implied, not mentioned) | ||
| Code Requirement | Fully Customizable (with 24/7 support) | No coding required |
Code Requirement SEA Post Purchase Survey AppFully Customizable (with 24/7 support) SM Post Purchase Survey & NPSNo coding required | ||
| Analytics | Clear charts and reports | Breakdown by response count, order value |
Analytics SEA Post Purchase Survey AppClear charts and reports SM Post Purchase Survey & NPSBreakdown by response count, order value | ||
| Value Proposition | Actionable insights without distraction | Easy, non-intrusive feedback collection |
Value Proposition SEA Post Purchase Survey AppActionable insights without distraction SM Post Purchase Survey & NPSEasy, non-intrusive feedback collection | ||
Our Verdict
For merchants seeking a powerful, customizable survey solution with advanced targeting and integration capabilities, SEA Post Purchase Survey App is the better choice, despite the potential learning curve. Its features like Shopify Flow integration and multiple distribution options offer more control and flexibility. However, for merchants who prioritize ease of use, unlimited survey creation and responses, and a simple setup without coding, SM Post Purchase Survey & NPS is more suitable. It's an ideal starting point for collecting basic customer feedback. The significant difference in review count also suggests SEA has wider adoption and potentially a more proven track record.
Common Questions
Which app is easier to use for someone with no coding experience?
SM Post Purchase Survey & NPS explicitly states "No coding required," making it the easier option for users without coding skills. SEA Post Purchase Survey App, while customizable, implies a steeper learning curve or reliance on their 24/7 support.
Which app offers more robust analytics?
SEA Post Purchase Survey App emphasizes "clear charts and reports for actionable insights," suggesting more in-depth analytical capabilities compared to SM Post Purchase Survey & NPS, which highlights "breakdown customer survey submission by response count, order value,..." indicating more basic reporting.
Which app is better for running NPS surveys specifically?
While both apps mention NPS, SM Post Purchase Survey & NPS directly includes "NPS" in its name and headline, possibly indicating a stronger focus or dedicated features for Net Promoter Score surveys. However, this is only implied and SEA might offer similar features.
Which app is better for integrating surveys into email marketing campaigns?
SEA Post Purchase Survey App explicitly states it works with "all email apps," making it the better choice for merchants who want to seamlessly integrate surveys into their existing email marketing workflows. SM Post Purchase Survey & NPS does not mention email integration.
Which app is more suitable for enterprise-level businesses with complex customer segments?
SEA Post Purchase Survey App, with its advanced targeting options using tags, visited pages, and purchased products, coupled with Shopify Flow integration, is better suited for enterprise-level businesses with complex customer segments and sophisticated automation needs.
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