Both SEA Post Purchase Survey App and UserLoop Surveys & Feedback offer Shopify merchants tools to gather customer feedback, boasting perfect 5/5 ratings. However, they cater to different needs with distinct approaches. SEA Post Purchase Survey emphasizes customizable, targeted surveys, providing in-depth analytics for actionable insights. It positions itself as a flexible solution that seamlessly integrates with existing tech stacks, particularly email marketing. In contrast, UserLoop focuses on a broader platform incorporating quizzes, video testimonials, and AI-powered analytics to drive growth. It aims to provide a more comprehensive feedback solution, including tools for product discovery and social proof. SEA Post Purchase Survey seems to be better suited for merchants already comfortable with data analysis who want to target customers with specific, highly tailored surveys and integrate them with their existing email campaigns. They want granular control over survey placement and distribution. UserLoop is likely a better choice for merchants seeking a more holistic feedback system with AI-driven insights, video testimonials, and interactive product quizzes to improve conversions and build trust. UserLoop offers a more streamlined experience, potentially requiring less manual setup and analysis, which is attractive to merchants with less time or data expertise.
109 reviews
23 reviews
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
Turn customer feedback into growth with AI-powered surveys
| Rating | 5/5 | 5/5 |
Rating SEA Post Purchase Survey App5/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 109 | 23 |
Reviews SEA Post Purchase Survey App109 UserLoop Surveys & Feedback23 | ||
| Focus | Targeted & Customizable Surveys | All-in-One: Surveys, Quizzes, Video |
Focus SEA Post Purchase Survey AppTargeted & Customizable Surveys UserLoop Surveys & FeedbackAll-in-One: Surveys, Quizzes, Video | ||
| Data Analysis | Clear Charts & Reports | AI-Powered Analytics |
Data Analysis SEA Post Purchase Survey AppClear Charts & Reports UserLoop Surveys & FeedbackAI-Powered Analytics | ||
| Key Differentiation | Deep Customization & Email Integration | Video Testimonials & Product Quizzes |
Key Differentiation SEA Post Purchase Survey AppDeep Customization & Email Integration UserLoop Surveys & FeedbackVideo Testimonials & Product Quizzes | ||
| Target Merchant | Data-driven, Email Marketers | Growth-focused, Seeking Comprehensive Solution |
Target Merchant SEA Post Purchase Survey AppData-driven, Email Marketers UserLoop Surveys & FeedbackGrowth-focused, Seeking Comprehensive Solution | ||
| Ease of Use (Inferred) | May require more setup and analysis | Potentially more streamlined due to AI |
Ease of Use (Inferred) SEA Post Purchase Survey AppMay require more setup and analysis UserLoop Surveys & FeedbackPotentially more streamlined due to AI | ||
| Value Proposition | Actionable insights from targeted surveys | Drive growth with AI, social proof, and product discovery |
Value Proposition SEA Post Purchase Survey AppActionable insights from targeted surveys UserLoop Surveys & FeedbackDrive growth with AI, social proof, and product discovery | ||
For merchants prioritizing highly customized surveys, detailed analytics, and seamless email integration, SEA Post Purchase Survey App is likely the superior choice. Its strength lies in providing granular control and actionable data. However, for merchants seeking a more comprehensive solution with AI-powered insights, video testimonials, and interactive product quizzes, UserLoop Surveys & Feedback offers a broader feature set designed to drive growth. UserLoop's AI capabilities and focus on user-generated content make it particularly appealing for those prioritizing social proof and product discovery. Ultimately, UserLoop is better for stores requiring a complete survey and customer feedback solution, while SEA is best for very specific survey-driven needs.
While both have high ratings, UserLoop likely offers a more streamlined experience due to its AI-powered features and all-in-one platform. SEA Post Purchase Survey App's deep customization might require more setup.
UserLoop is the clear choice for collecting video testimonials, as this is a core feature explicitly mentioned in its description and key features.
SEA Post Purchase Survey App explicitly states it works with all email apps, making it the better choice for merchants heavily invested in email marketing.
UserLoop's smart product quizzes directly address product recommendation, making it the better option for merchants looking to guide shoppers to the right products.
SEA Post Purchase Survey App is more focused on surveys as its sole feature, while UserLoop expands beyond surveys with video reviews and product quizzes. SEA offers more survey design and distribution options.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store