Top Form Builder vs UserLoop Surveys & Feedbackfor Shopify (2026)
Top Form Builder and UserLoop Surveys & Feedback are both Shopify apps targeting merchants who want to collect information from customers, but they approach the task from very different angles. Top Form Builder focuses on creating custom forms for various purposes like contact forms, order forms, and file uploads, using a drag-and-drop interface with no coding required. It positions itself as a versatile tool for building any kind of form directly on a Shopify store. It lacks any reviews indicating it is a new or unproven app. UserLoop Surveys & Feedback, on the other hand, is an all-in-one platform centered around surveys, quizzes, and video testimonials. It emphasizes the use of AI to analyze feedback, create smart product quizzes, and collect video testimonials for social proof. UserLoop is clearly targeting merchants looking to actively gather customer feedback to improve their products, marketing, and overall customer experience. The 5/5 rating across 23 reviews suggests a positive customer experience and a more mature, reliable product.
At a Glance
Top Form Builder
0 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
Top Form Builder
Create attractive forms with No Code top form builder app.
Key Features
- Innovative form templates and a drag-and-drop form builder.
- Create form with various fields type ( text, checkbox, radio, dropdown,file)
- Manage Submissions: view submission history
- Allow to customers multiple files upload
- No code System to Create Forms
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 0/5 | 5/5 |
Rating Top Form Builder0/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 0 | 23 |
Reviews Top Form Builder0 UserLoop Surveys & Feedback23 | ||
| Primary Focus | Custom Form Creation | Surveys, Quizzes, & Video Feedback |
Primary Focus Top Form BuilderCustom Form Creation UserLoop Surveys & FeedbackSurveys, Quizzes, & Video Feedback | ||
| Key Features | Drag-and-drop form builder, File uploads | AI-powered analytics, Video testimonials, Smart quizzes |
Key Features Top Form BuilderDrag-and-drop form builder, File uploads UserLoop Surveys & FeedbackAI-powered analytics, Video testimonials, Smart quizzes | ||
| Target Merchant Type | Merchants needing custom forms (contact, order, etc.) | Merchants focused on customer feedback and improving CX |
Target Merchant Type Top Form BuilderMerchants needing custom forms (contact, order, etc.) UserLoop Surveys & FeedbackMerchants focused on customer feedback and improving CX | ||
| Ease of Use (Presumed) | Potentially Easy (No-Code), but unproven | Likely Easy (AI-powered question generation) |
Ease of Use (Presumed) Top Form BuilderPotentially Easy (No-Code), but unproven UserLoop Surveys & FeedbackLikely Easy (AI-powered question generation) | ||
| Value Proposition | Versatile form creation without coding | Turn customer feedback into actionable insights and growth |
Value Proposition Top Form BuilderVersatile form creation without coding UserLoop Surveys & FeedbackTurn customer feedback into actionable insights and growth | ||
| Data Analysis Tools | Basic submission management | AI-powered analytics, PDF reports |
Data Analysis Tools Top Form BuilderBasic submission management UserLoop Surveys & FeedbackAI-powered analytics, PDF reports | ||
Our Verdict
For Shopify merchants needing a simple, code-free way to create custom forms for various purposes like contact or order forms, Top Form Builder *could* be an option. However, its lack of reviews makes it a risky choice. Merchants should carefully consider if a newer app with an unproven track record is worth the potential cost savings.
UserLoop Surveys & Feedback is a better choice for merchants who prioritize gathering and analyzing customer feedback to improve their products, marketing, and customer experience. Its AI-powered features, focus on video testimonials, and strong rating suggest a more mature and effective solution for businesses actively seeking to understand and act on customer insights.
Common Questions
Which app is easier to use?
While Top Form Builder promises a no-code drag-and-drop experience, UserLoop's AI-powered question generation and analysis features likely make it easier to get valuable insights quickly. However, without hands-on experience, it's difficult to definitively say. The lack of reviews for Top Form Builder also makes it challenging to determine its actual ease of use.
Can I use Top Form Builder to create surveys?
Yes, you could technically create a survey using Top Form Builder by building a custom form with survey questions. However, it lacks the dedicated survey features and analytics offered by UserLoop.
Does UserLoop Surveys & Feedback allow file uploads?
The description of UserLoop doesn't explicitly mention file uploads. It primarily focuses on surveys, quizzes, and video testimonials. Top Form Builder explicitly offers file upload capabilities.
Which app is more suitable for product recommendations?
UserLoop Surveys & Feedback is better suited for product recommendations because it includes smart product quizzes designed to guide shoppers to the perfect purchase. Top Form Builder offers no such functionality.
Which is better to embed forms/surveys?
UserLoop appears to support more embedding options (post-purchase, checkout, link, email, embedded). Top Form Builder notes you can embed forms on any page, but does not list as extensive a list of methods to do so.
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