Choosing the right orders and shipping app for your Shopify store depends on several factors, including your store size, shipping volume, and specific feature requirements.
Order Tracking & Customer Communication
For merchants prioritizing order tracking and customer communication, Parcel Panel Order Tracking stands out with a perfect 5/5 rating from 1947 reviews. 17TRACK Order Tracking is another popular choice, boasting a 4.9/5 rating from 2484 reviews and features like a branded tracking page and automated email notifications to reduce WISMO (Where Is My Order) inquiries. AfterShip Order Tracking (4.4/5, 1282 reviews) also provides branded tracking pages and AI-powered estimated delivery dates. These three provide branded and automated tracking notifications, but 17Track and AfterShip also can send branded emails, WhatsApp, or SMS updates.
Shipping Automation and Label Generation
If you're looking for a platform to automate shipping operations, Sendcloud (4.5/5, 285 reviews) integrates with 160+ carriers and provides features like label printing and return management. ShipStation (3.9/5, 560 reviews) powers fulfillment operations from one platform for over 1 million businesses. Shiprocket: eCommerce Shipping (3.9/5, 555 reviews) focuses on the Indian market, offering shipping automation with 25+ courier partners. For Indian businesses, Shiprocket also provides next-day COD payments and lowered RTO (Return To Origin) rates. Consider Post & DHL Shipping (official) (4.6/5, 245 reviews) if you primarily use those services.
Additional tools and Features
Hextom: Bulk Product Edit (4.9/5, 980 reviews) is invaluable for managing product data, metafields, customers, and orders in bulk. Order Printer Templates (4.9/5, 784 reviews) allows you to create custom invoices, packing slips, and return forms to enhance your brand presentation. Finally, Dianxiaomi(店小秘) (4/5, 9 reviews) helps Chinese sellers manage their stores by connecting them with Chinese cross-border logistics providers.