Best Alternatives to Commslayer ‑ Helpdesk & Chatfor Shopify (2026)

Chaty emphasizes omnichannel presence by offering a wide array of chat buttons (WhatsApp, Facebook Messenger, etc.). This is a good option if your customers prefer communicating through various messaging apps, offering a convenient way to connect and potentially increasing sales conversions.

Unfortunately, there is no description for this app provided, so a specific reason to consider it cannot be made.

Moose focuses on AI-driven automation, offering a chatbot that learns from your store data to provide 24/7 support. This could be a strong alternative for merchants seeking to reduce support workload and provide instant answers, potentially handling routine inquiries without agent intervention.

RQ focuses on WhatsApp marketing and support, offering features like abandoned cart recovery, order updates, and a customizable chat button. If WhatsApp is a key communication channel for your business, RQ provides tools to automate and enhance your customer interactions.

Robo Calls - Pakistan is specifically designed for the Pakistani market, offering automated order confirmation calls in Urdu or English. This makes it an excellent choice for merchants operating in Pakistan and dealing with high COD order returns.

Unfortunately, there is no description for this app provided, so a specific reason to consider it cannot be made.

This alternative centers around WhatsApp as a primary channel, providing AI-powered automation for sales, support, and marketing. It offers features like cart recovery, order updates, and multi-agent support within WhatsApp, Instagram and Email, making it a good alternative if you want to heavily leverage these platforms for customer engagement.

Similar to Robo Calls - Pakistan, Robo Calls PK automates order confirmation calls within Pakistan, aiming to reduce order returns and ensure order validity. It offers features like customizable voiceovers and follow-up calls.

Unfortunately, there is no description for this app provided, so a specific reason to consider it cannot be made.

Relocate+ Order Editor focuses on empowering customers with self-service order editing capabilities. This can significantly reduce support tickets related to order changes, potentially improving customer satisfaction and freeing up agent time for more complex issues.