Notify Customers is a well-regarded SMS marketing app for Shopify, but as your business evolves, your needs may change. Merchants often seek alternatives due to limitations in specific features, the desire for more advanced automation, or the need for better integration with other marketing tools. Some may also find that Notify Customers' pricing structure doesn't scale well with their growth, or they are looking for more robust analytics and reporting to optimize their campaigns. In 2026, with an evolving e-commerce landscape, finding the best solution for SMS marketing is more crucial than ever. This guide explores several alternatives to Notify Customers, highlighting their strengths and helping you determine which app best aligns with your specific business requirements. We will focus on features such as list growth, segmentation capabilities, cross-channel marketing integration, and AI-powered functionalities to help you make an informed decision about which app to use in 2026.
Send SMS text message campaigns to keep customers coming back.
Add free-floating 'call us' phone button or chat button: more calls + WhatsApp chats = more sales!
Phoneize focuses on making it easy for customers to contact you via phone or WhatsApp. If you're looking to improve customer service by making it easy for customers to contact you, this might be a good fit.
Ideal for stores prioritizing immediate customer communication via phone calls or WhatsApp.
The description is missing from this app, so I cannot make any suggestions.
The description is missing from this app, so I cannot make any suggestions.
Get more email and SMS opt-ins at checkout. Watch your revenue grow.
Dataships Checkout Opt-in is a great alternative if your primary goal is to grow your SMS list directly from the checkout page. It dynamically adapts consent forms based on visitor location to ensure compliance and focuses on optimizing the opt-in experience.
Ideal for stores prioritizing compliant and effective SMS list growth directly within the checkout process.
Conversational AI agent that handles end-to-end Email, WhatsApp & SMS marketing autonomously.
Yozo AI uses a conversational AI agent to handle end-to-end marketing across Email, WhatsApp, and SMS. This might be a good fit for those who wish to automate email and SMS flows end-to-end.
Ideal for stores needing a fully automated solution for abandoned cart recovery, customer activation, and campaign creation across multiple channels.
Automatically call abandoned cart shoppers with AI and convert hesitation into completed orders.
Callsy AI Abandoned Cart Calls takes a unique approach by using an AI agent to call abandoned cart shoppers. If you're looking for a proactive way to recover lost sales through voice communication and offer personalized discounts via SMS follow-up, Callsy AI offers a novel approach.
Ideal for stores looking for a creative AI-powered solution to recover abandoned carts using voice calls and SMS follow-ups.
Send automated Order notification, Abandoned cart recovery, OTP and Bulk marketing SMS to customers.
Universal SMS Pakistan automates order notifications, abandoned cart recovery, and bulk marketing SMS, with a focus on the Pakistani market. If you are operating in Pakistan and need an all-in-one SMS automation tool for various transactional and marketing purposes, this app is tailored for you.
Best for merchants operating in Pakistan needing a comprehensive SMS automation solution.
Accelerate growth and revenue with unmatched Email, SMS, Identity, and Push orchestration.
Listrak provides a comprehensive marketing platform that integrates Email, SMS, and Identity solutions. If you're seeking a solution that goes beyond just SMS marketing and offers advanced features like AI-powered segmentation, real-time tracking, and cross-channel orchestration, Listrak is worth considering.
Best for merchants looking for a unified email and SMS marketing platform with advanced AI capabilities and real-time data tracking.
Grow your SMS list effortlessly with HiTide's Instagram DM automation platform.
HiTide focuses specifically on growing your SMS list through Instagram DM automation. If you actively use Instagram for marketing and want a dedicated tool to acquire new SMS subscribers through this channel, HiTide offers pre-made templates and secure integration with popular SMS platforms.
Best for stores heavily invested in Instagram marketing and looking to leverage it for SMS list growth.
The description is missing from this app, so I cannot make any suggestions.
The description is missing from this app, so I cannot make any suggestions.
Express Text syncs subscriber data from store to enable targeted SMS campaigns, with full support!
Express Text Connect focuses on seamless Shopify data syncing and personalized SMS campaigns with hands-on support. This might be a good alternative if you need a simple way to target customer segments with relevant messaging, and want a high-touch customer support experience.
Best for merchants who need easy data synchronization and appreciate personalized support for creating targeted SMS campaigns.
Consider Listrak or Yozo AI, as they offer a broader suite of marketing tools beyond SMS, including email, push notifications, and AI-powered automation.
Dataships Checkout Opt-in helps to grow your subscriber list from checkout and HiTide: Grow your SMS List helps you acquire new subscribers through Instagram DM automation.
Callsy AI Abandoned Cart Calls directly calls your customers using AI, while Universal SMS Pakistan automates follow-up SMS with personalized discount coupons. YozoAI uses AI to recover abandoned carts through Email, WhatsApp and SMS.
Universal SMS Pakistan focuses on the Pakistani market, offering specific automation for order notifications, abandoned carts, and marketing SMS tailored to that region.
Phoneize: Call+WhatsApp Button is designed to make it easy for customers to contact you directly via phone or WhatsApp with a simple floating button.
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