1
Mobile App Banner ‑ Shopney
5.0
44 reviewsWhy Consider
This app is focused on mobile app banners, and not related to the functionality of BusinessOnBot. As such, it would not be an alternative.
Best For
Not a relevant alternative.
Updated when app data changes
Best Alternatives to Whatsapp Marketing & Supportfor Shopify (2026)
Many Shopify merchants seek alternatives to WhatsApp Marketing & Support apps like BusinessOnBot for various reasons. While BusinessOnBot boasts AI-powered automation and a unified inbox, some users may find its pricing unsustainable as their business grows. Others might need more flexibility or deeper integration with specific marketing channels beyond WhatsApp, Instagram, and email. The complexity of setting up and managing AI automation can also be a barrier for some smaller businesses or those with less technical expertise. Depending on their needs, merchants may also prefer solutions focused solely on specific aspects like cart recovery or pure support rather than an all-in-one solution.
10
Alternatives Found
5.0 ★
Whatsapp Marketing & Support Rating
$0
Paid Placements
ChatMarketing - Other
You're looking to replace
Whatsapp Marketing & Support
AI powered commerce & support. Acquire new users and reduce CAC across Whatsapp, Instagram, Email
5.0
84 reviews10 Alternatives found
2
Chaty: WhatsApp & Chat buttons
5.0
182 reviewsChat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Why Consider
Chaty provides a broader range of chat options beyond WhatsApp, catering to customers' preferred communication channels. For merchants not solely reliant on WhatsApp, this can expand reach and improve customer engagement across various platforms like Facebook Messenger, Telegram, and more.
Best For
Best for merchants who want to offer customers a wide array of chat options beyond just WhatsApp.
3
Moose: AI Chatbot & Live Chat
5.0
346 reviewsTurn customer support into a growth engine with an AI chatbot that works while you sleep.
Why Consider
Moose offers an AI-powered helpdesk solution that rivals BusinessOnBot's AI capabilities, particularly in customer support. Its instant AI learning from FAQs and product information, coupled with omnichannel inbox management, provides a comprehensive customer support experience without manual setup, and may be more price competitive for pure support.
Best For
Ideal for stores that need 24/7 AI-powered customer support with omnichannel inbox management.
4
Robo Calls ‑ Pakistan
5.0
49 reviewsSend automated order confirmation calls in urdu or english to any Mobile number in Pakistan.
Why Consider
This app addresses a very specific need: reducing COD order returns in Pakistan through automated order confirmation calls. If BusinessOnBot is being used to manually confirm orders in this region, this provides an automated alternative.
Best For
Ideal for stores operating in Pakistan that want to automate COD order confirmation.
5
Commslayer ‑ Helpdesk & Chat
5.0
56 reviewsHelpdesk & chat inbox by the ex-Lifetimely founders
Why Consider
Commslayer is a comprehensive helpdesk solution that emphasizes affordability and unlimited agents/tickets. Its AI-powered features like spam comment hiding and reply suggestions can streamline support operations, potentially offering a cost-effective alternative to BusinessOnBot's unified inbox and AI.
Best For
Best for merchants seeking a full-featured, affordable helpdesk with AI assistance and unlimited agents.
6
Kanal: WhatsApp Marketing+Chat
5.0
37 reviewsWhy Consider
Given the app name and no further description, Kanal is another alternative WhatsApp Marketing solution.
Best For
Merchants specifically looking for a WhatsApp marketing solution and wanting to explore multiple options.
7
Verifast AI Chatbot +Sales Bot
5.0
62 reviewsWhy Consider
Given the provided data, there are no specific features outlined for this app. Without further information, it's difficult to ascertain its value as an alternative.
Best For
Insufficient data to determine optimal use case.
8
CRM PLUS on LINE
5.0
38 reviewsYou can automate various LINE messages by using customer data such as abandoned checkout and more！
Why Consider
CRM PLUS on LINE focuses on leveraging the LINE messaging app for customer communication. If a merchant's customer base heavily uses LINE, this offers an alternative channel to WhatsApp for sending messages and automating tasks like abandoned checkout recovery.
Best For
Best for merchants who have a large customer base on LINE and want to automate messaging.
9
Back In Stock,Notify Me: Kbite
5.0
2,804 reviewsWhy Consider
While this app focuses solely on back-in-stock notifications, it's a good alternative for merchants primarily using BusinessOnBot for this feature. With a very high rating and a large number of reviews, it's a reliable choice for keeping customers informed about product availability.
Best For
Best for merchants primarily seeking a robust and well-reviewed back-in-stock notification solution.
10
WAX: marketing on WhatsApp
5.0
41 reviewsImprove sales and customer experience on WhatsApp with marketing campaigns and automated flows.
Why Consider
WAX is a WhatsApp marketing platform focused on conversational marketing and automated flows. For merchants wanting to focus specifically on WhatsApp for marketing and needing strong segmentation and GDPR compliance, WAX could be an alternative.
Best For
Ideal for merchants focused on WhatsApp marketing who want advanced automation and GDPR compliance.
Common Questions
Is it difficult to migrate from BusinessOnBot to another platform?
The difficulty of migration depends on the complexity of your BusinessOnBot setup. Simpler setups focused on basic features like notifications are easier to move than intricate AI-driven automations. Consider the export options offered by BusinessOnBot and the import capabilities of the new platform.
Can I use multiple alternatives alongside each other?
Yes, you can use multiple apps. For example, you might use a dedicated back-in-stock notification app alongside a more general helpdesk solution. However, ensure the apps don't conflict in functionality or messaging.
What if I only need one specific feature of BusinessOnBot?
If you only need one feature, like cart recovery or back-in-stock alerts, consider a specialized app that focuses solely on that functionality. These apps often offer better performance and more customization options for their specific area.
How do I choose the best alternative for my store?
Evaluate your specific needs and priorities. Consider factors like budget, desired features, integration requirements, and the size of your customer base. Trialing a few different apps is highly recommended.
Will switching affect my existing customer data?
Potentially, yes. Back up your existing data from BusinessOnBot before migrating to a new platform. Check whether the new app supports importing your existing customer data or if you'll need to manually transfer it.
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