Returns and exchanges apps streamline the post-purchase process, automating tasks and improving customer satisfaction. They help merchants manage returns efficiently, offer exchanges, and issue refunds or store credit, all while reducing manual effort and boosting customer loyalty.
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Ranked based on Shopify App Store rating and reviews. View on Shopify for full details.
This app is ranked based on Shopify App Store rating and review count. Check the official listing for full features, pricing, and support.
FMS App Score reflects compliance, performance, support, and update consistency.
Order tracking and return management for merchants to reduce WISMO and drive more sales
Automate tracking and returns to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Simplify your returns process with a self-service portal to build loyalty. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care
FMS App Score reflects compliance, performance, support, and update consistency.
Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
Returns Management app provides a clear, flow-based solution for handling all returns and returns and exchanges requests from customers. Store owners can create flexible returns policies and returns and exchanges rules for different products based on various scenarios. Customers can easily submit returns and exchanges requests through an embedded public returns portal on the storefront and stay updated on their returns status via automated email notifications.
FMS App Score reflects compliance, performance, support, and update consistency.
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell
Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed and customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits and smart upsells. Integrated with 100+ WMS and logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support.
FMS App Score reflects compliance, performance, support, and update consistency.
Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
FMS App Score reflects compliance, performance, support, and update consistency.
Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds.
ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support.
FMS App Score reflects compliance, performance, support, and update consistency.
Ranked based on Shopify App Store rating and reviews. View on Shopify for full details.
This app is ranked based on Shopify App Store rating and review count. Check the official listing for full features, pricing, and support.
FMS App Score reflects compliance, performance, support, and update consistency.
Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!
FMS App Score reflects compliance, performance, support, and update consistency.
Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.
Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.
FMS App Score reflects compliance, performance, support, and update consistency.
Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more
With this app you can ship orders using 10 Leading Indian Logistics Services. Seamless package uploading, print packing slips & order invoices with GST enabled invoice templates, as well as bulk order processing saves your valuable time. No need to upload information for each orders manually to generate AWB number. Return request management helps you to manage returns & exchanges. Different events based email notifications, real time tracking of shipped orders and much more.
FMS App Score reflects compliance, performance, support, and update consistency.
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Try Fix My StoreIn today's competitive e-commerce landscape, offering a smooth returns and exchanges process is crucial for customer satisfaction and retention. Shopify merchants can leverage powerful apps to automate and optimize this essential aspect of their business. Several top-rated apps are available, each with unique strengths. For example, ReturnZap Returns & Exchanges boasts a 5/5 rating with 87 reviews and offers advanced features like automated return labels, custom return policies, and store credit options.
Similarly, PostCo Returns & Exchanges, Returbo: Returns & Exchanges, and xCotton Post Purchase Guard all have perfect 5/5 ratings with significant review counts, demonstrating their value to Shopify store owners. ILS: Indian Logistics Services focuses on shipping with leading Indian logistics providers and helps manage returns and exchanges as well. Webkul Wallet Management, with a 5/5 rating and 35 reviews, offers a digital wallet for customer transactions, including cashbacks. The DRIP: Returns For Sale Widget helps sell open box returns directly on your site, providing customers with clear condition details.
Other highly-rated options include 8returns ‑ Returns portal, which offers an all-in-one platform with automated exchanges and refunds. Swap Shipping & Returns provides a branded portal for managing all returns with instant exchanges and credits, and Quick Returns and Exchanges ↻↺ automates returns, exchanges, refunds, and store credits while managing RTOs.
Choosing the right returns and exchanges app for your Shopify store depends on your specific needs and business size.
Here's a look at potential pros and cons based on the features offered by these Shopify apps:
Pros:
Cons:
17TRACK Order Tracking vs Redo
17TRACK Order Tracking vs Yanet: Returns and Exchanges
Redo vs Yanet: Returns and Exchanges
Redo vs Parcel Panel Returns &Exchange
Yanet: Returns and Exchanges vs Parcel Panel Returns &Exchange
Yanet: Returns and Exchanges vs Return Prime:Return & Exchange
Verification across 50+ tax jurisdictions including EU VAT, UK GST, and US Sales Tax compliance.
Audits for script bloat. We prioritize solutions with zero frontend side effects during checkout.
First-hand testing of merchant help desks. Slow response times result in grade demotions.
Scores reflect issues observed during real store audits, including B2B tax and performance.
Not every Shopify store needs a dedicated app in this category. Evaluate your volume, region, and workflow before installing.
ILS: Indian Logistics Services is specifically designed for stores shipping within India. It integrates with leading Indian logistics services like Delhivery, Bluedart, and India Post, and provides features for managing returns and exchanges within that region.
8returns ‑ Returns portal and Swap Shipping & Returns stand out for their customization options. 8returns ‑ Returns portal allows you to fully customize the self-serve returns portal to match your brand, while Swap Shipping & Returns provides a branded portal.
ReturnZap Returns & Exchanges reduces refunds with advanced exchange options. Quick Returns and Exchanges ↻↺ can help recover revenue with flexible refund options. 8returns ‑ Returns portal uses customer retention features like exchanges and store credit.
DRIP: Returns For Sale Widget is designed precisely for this. It lets you sell open-box returns directly on your site, highlighting the item's condition to customers. This allows you to maximize the value of items that can't be sold as new.
Webkul Wallet Management allows you to offer cashbacks and let customers pay for orders via their wallet. Quick Returns and Exchanges ↻↺ allows brands to create automation rules such as auto-exchange, auto-refund, and auto-credits