Best Alternatives to Chatway Live Chat FAQ WhatsAppfor Shopify (2026)

Chaty stands out with its ability to integrate with over 20 chat platforms, including WhatsApp, Facebook Messenger, and Telegram. If your customers are spread across various messaging apps, this can be a great tool to consider. It allows customers reach you via their preferred chat apps including SMS & call button.

No information was provided about this alternative.

MooseDesk offers a compelling alternative with its AI-powered chatbot capable of learning from existing FAQs and product information, allowing for 24/7 automated support. The omnichannel inbox and self-service options are great benefits. It allows handling tickets for chats, emails and social messages.

Robo Calls - Pakistan provides a unique solution specifically for businesses in Pakistan, offering automated order confirmation calls in Urdu or English. This helps reduce bogus orders and allows customers to confirm or cancel via phone.

Commslayer is a helpdesk solution built by the founders of Lifetimely, which focuses on affordability and ease of use with no limits on agents or tickets. Its AI features help with spam filtering and reply suggestions.

No information was provided about this alternative.

This alternative shines with its focus on AI-powered automation for both commerce and support via WhatsApp, Instagram, and Email. It enables quick, multi-agent support, while the AI bot answers queries, recovers carts, drives upsells, and automates order updates.

Similar to Robo Calls - Pakistan, Robo Calls PK focuses on automated order confirmation calls within Pakistan. Key features include follow-up calls and customizable voiceovers.

No information was provided about this alternative.

Relocate+ stands out by empowering customers to self-serve order editing, reducing support requests related to address changes or product modifications. This can be a great benefit to customer support.