Best Alternatives to Kustomerfor Shopify (2026)

Chaty is a great choice if your customers prefer to communicate via various messaging apps. By offering a wide range of chat buttons, including WhatsApp, Facebook Messenger, and Telegram, you can make it easy for customers to connect with you through their preferred channel, potentially increasing sales conversions and lead generation.

Unfortunately, there is not enough data to describe this app, so it is best not to include it.

Moose provides a strong alternative with its focus on AI-powered automation. It's a particularly compelling option if you want to reduce agent workload through 24/7 AI support that learns from your existing data, including FAQs and product information. The AI chatbot can accurately answer order tracking and repetitive questions, handing off to live agents when needed.

If your business operates in Pakistan and you're struggling with cash-on-delivery order returns, Robo Calls can help. It automates order confirmation calls in Urdu or English, allowing customers to confirm or cancel their orders, potentially reducing bogus shipments.

Commslayer offers a unified helpdesk with AI-powered features for managing tickets, suggesting replies, and hiding spam. A key advantage is the ability to manage orders, issue refunds, and cancel orders directly from the helpdesk. It also provides unlimited agents and tickets, potentially offering cost savings.

Unfortunately, there is not enough data to describe this app, so it is best not to include it.

This alternative focuses directly on WhatsApp, Instagram, and Email. If these are key channels for your business, its AI-powered automation for driving transactions, providing support, and recovering abandoned carts directly on WhatsApp can be a significant advantage.

Similar to Robo Calls - Pakistan, Robo Calls PK offers automated order confirmation calls within Pakistan. It allows for customized voiceovers and follow-up calls, further enhancing the order verification process.

Unfortunately, there is not enough data to describe this app, so it is best not to include it.

Relocate+ focuses on empowering customers to self-manage their orders. If you're looking to reduce support requests related to order changes, this app allows customers to edit addresses, products, and even cancel orders themselves, improving customer satisfaction and reducing support workload.