Best Alternatives to OSOM Post Purchase Surveysfor Shopify (2026)

This app is not a direct alternative to a post-purchase survey app, but is for B2B wholesale pricing. It has no survey capabilities

This is not a survey app, but an app for product page Q&A, which is very different. The AI aspect may be valuable to a merchant though, since OSOM uses AI survey creation

Zigpoll offers advanced post-purchase surveys and supports multilingual surveys, catering to a broader customer base. It also has abandoned checkout campaigns and integrates directly with Shopify customer/order dashboards for seamless data flow, plus Shopify's Checkout Extensibility, which OSOM doesn't mention.

Grapevine provides unlimited survey responses for a fixed price, which could be more cost-effective for high-volume stores. The ability to integrate with Shopify Flow, Klaviyo, GA4, and Google Sheets enables more advanced automation and analytics than OSOM's basic CSV/XLSX export.

Reveal offers NPS surveys, which OSOM does not explicitly offer. It also focuses on using customer data for segmentation, retention, and acquisition, going beyond just gathering feedback to actively improving CLV.

This app provides customer surveys.

UserLoop combines surveys, quiz funnels, and video testimonials. Its AI-powered analytics automatically identify trends and AI can write survey questions, and the ability to collect video responses offers unique social proof and richer feedback than simple text responses.

SEA Post Purchase Survey provides a wider range of survey distribution options beyond just the thank-you page, including on-site and exit intent. It also boasts targeting based on tags, visited pages, and purchased products, allowing for more granular customer segmentation and potentially more relevant surveys.

DingAI is not a traditional post-purchase survey tool; it is an AI-powered chatbot designed to engage with customers in real-time and guide them toward purchase. The AI is proactively chatting with customers

Gojiberry provides pre-purchase survey pop-ups in addition to post-purchase surveys and offers survey distribution via links/QR codes for emails or product inserts, expanding survey reach. The advanced segmentation and conditional logic also enable more tailored survey experiences.