Best Alternatives to Chatty AI Chatbot & Live Chatfor Shopify (2026)

Chaty distinguishes itself by offering a wide range of chat button integrations beyond just WhatsApp. It supports over 20 chat platforms, providing a versatile solution for reaching customers on their preferred channels. If Chatty's channel support isn't broad enough, Chaty could be a strong contender.

HelpLab is a focused alternative for merchants primarily concerned with self-service FAQ solutions. Its strengths lie in customizable FAQ themes, simple creation of product-specific FAQs, and SEO optimization. Merchants looking to reduce support tickets through comprehensive FAQs may prefer this specialized approach.

Moose offers a compelling alternative by emphasizing ease of use and rapid AI learning. Unlike Chatty, it highlights its ability to learn instantly from existing content, reducing setup time. Its focus on faster replies and fewer tickets could be appealing for merchants prioritizing efficient support operations.

This app is very niche, focused solely on automated order confirmation calls in Urdu or English within Pakistan. It's a highly targeted solution for reducing bogus orders in that specific market, completely different from Chatty's broader features.

Commslayer offers a comprehensive helpdesk solution with AI features for spam filtering and suggested replies. A key differentiator is its unlimited agent and ticket support, which can be advantageous for growing businesses. Furthermore the ability to refund/cancel orders directly within the helpdesk is an advantage.

There is no information provided about this application.

For merchants heavily invested in WhatsApp as a primary communication channel, this app provides AI-powered commerce and support directly within the platform. It focuses on automating sales and support processes specifically for WhatsApp, offering a more specialized approach than Chatty's broader omnichannel capabilities.

There is no information provided about this application.

Similar to HelpLab, Trusted Help Center & FAQ focuses on creating SEO-optimized FAQ pages and a comprehensive help center. Its key strength lies in its ease of use and customization options, allowing merchants to tailor the FAQ experience to match their brand without requiring coding knowledge.

While not a direct replacement for all of Chatty's functionality, Rapid Reviews offers a robust Q&A feature alongside its product review capabilities. If the primary goal is to gather customer feedback and provide answers to product-related questions, Rapid Reviews provides a strong, performance-focused solution.