BFCM in 25 daysBlack Friday is in 25 days. Is your Shopify store ready?
Free checklist & auditGet the free BFCM checklist & auditMerchants often seek alternatives to apps like Feedback Box for various reasons. A 0/5 rating suggests potential issues with functionality, customer support, or overall reliability, making users hesitant to rely on it for crucial feedback collection. Common pain points might include a lack of essential features, limited customization options, or difficulties integrating with other key tools. While Feedback Box aims to capture post-purchase insights, merchants could be looking for more robust analytics, wider survey distribution channels, or better integration with their existing marketing and automation stacks.
Capture valuable feedback on checkout thank you pages. Turn insights into business growth.
Build any custom form with AI form builder, from a contact form to fully custom forms, in seconds
FormCRM allows building any custom form with its AI form builder, offering features like multi-step forms, conditional logic, and integrations with various email marketing tools.
Best for merchants who need a versatile form builder for creating custom surveys, contact forms, and other data collection tools.
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
easy Google Customer Reviews simplifies the process of collecting verified reviews from customers through the Google Customer Reviews program, enhancing trust and credibility.
Ideal for stores seeking to leverage Google Customer Reviews to improve their online reputation and build trust with shoppers.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Zigpoll offers a highly-rated alternative with features like multilingual support, abandoned checkout campaigns, and seamless integration with Shopify customer and order dashboards. Its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions makes it easy to implement and customize.
Best for merchants looking for a fully customizable, multilingual survey solution with advanced features and integrations.
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Grapevine Surveys provides unlimited survey responses for a fixed price, which can be a significant advantage for businesses expecting high survey volume. Its integrations with Shopify Flow, Klaviyo, GA4, and Google Sheets offer powerful automation and analytics capabilities.
Ideal for stores that need to collect a large number of survey responses without worrying about usage-based pricing.
Leverage your Data to Segment, Retain & Acquire better customers. Use NPS & RFM to improve the CLV
Reveal focuses on customer segmentation and retention using RFM analysis and an automated NPS tool. Its dynamic audience builder can improve Meta & Google ad campaigns, making it a strong choice for optimizing customer lifetime value.
Ideal for stores prioritizing customer retention and targeted advertising through RFM segmentation and NPS tracking.
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Turn customer feedback into growth with AI-powered surveys
UserLoop combines surveys, quiz funnels, and video testimonials in one platform and offers AI-powered analytics. Its multi-language support and smart product quizzes can improve conversion rates and expand reach.
Best for merchants looking for an all-in-one feedback platform with AI-driven insights and multi-language support.
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
SEA Post Purchase Survey offers 24/7 support for customization and various survey distribution channels, including on-site, exit intent, and thank-you pages. Its compatibility with all email apps allows for effortless survey integration into existing workflows.
Best for merchants who need a highly customizable survey solution with comprehensive support and diverse distribution options.
AI agent with built in chatbot and AI chat to drive more sales in real time visitors interaction
DingAI uniquely combines surveys with an AI agent and chatbot for real-time customer interaction. This can guide visitors towards purchase and reduce friction in the buying process.
Best for merchants interested in leveraging AI-powered chatbots to increase sales and guide customers through the purchase journey.
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Gojiberry offers easy setup with pre-built templates and supports various survey distribution methods, including QR codes and email links. Its advanced segmentation and conditional logic allow for targeted surveys based on customer behavior.
Ideal for stores that need a quick and easy-to-use survey solution with flexible distribution options and advanced targeting capabilities.
Grapevine Post Purchase Survey and FormCRM both offer direct integrations with Klaviyo. This allows you to seamlessly pass survey data into your email marketing automation flows.
Gojiberry Survey & Feedback is known for its easy setup with pre-built templates and a user-friendly interface, allowing you to launch surveys in minutes.
UserLoop Surveys & Feedback specifically allows you to collect video responses from customers, building trust and social proof.
Grapevine Post Purchase Survey offers unlimited survey responses for a fixed price, which can be a cost-effective solution for businesses with high survey volume.
SEA Post Purchase Survey App and Gojiberry Survey & Feedback offer targeting options based on tags, visited pages, and purchased products, allowing you to gather feedback from the most relevant customers.
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