The Best Chat Apps for Shopify

About this app

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.

Key Features

• AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
• 24/7 automation: Automate routine support and route complex cases to agents
• Omnichannel inbox: Manage chat, email, and social messages in one place
• Self-service support: Let customers track orders and find answers instantly
• Product FAQs: Manage product-specific FAQs displayed on each product page

About this app

Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button.

Key Features

• Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
• Let visitors reach you via their preferred chat apps including SMS & call button
• Customize chat widget's font, color, position, icons, & preset welcome messages
• Track & analyze customer interactions with your chat button via Google Analytics
• Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting

About this app

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Key Features

• Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
• Inbox & Team: Manage conversations with your team from all channels in one inbox
• FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
• Sales automation: Send proactive targeted messages based on visitor behavior
• Mobile app: Keep track with all inbox from your devices anywhere, anytime

About this app

Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate queries, and assist with additional purchases.

Key Features

• Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
• Collect Product Reviews on WhatsApp, upload to Judgeme, Stamped, Loox, Yotpo
• Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers
• Integrate Chatbots into Marketing & Support campaigns to drive more sales
• Launch Abandoned Cart Recovery Campaigns that drive ROI

About this app

BusinessOnBot helps D2C brands boost sales and engagement through AI-powered automation across WhatsApp, Instagram, Email, and web chat. It's unified inbox enables quick, multi-agent support, while the AI bot answers queries, recovers carts, drives upsells, and automates order updates - cutting CAC, reducing workload, and improving conversions and retention.

Key Features

• WhatsApp Commerce - Drive seamless transactions and support directly on WhatsApp
• Smart Automation – Automate campaigns to boost sales and convert COD to prepaid.
• Agent Support - Engage customers instantly across WhatsApp, Instagram & Email.
• Cart Recovery – Recover abandoned carts and boost conversions with timely nudges
• Order Updates – Send automatic order and delivery updates to customers.

About this app

Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS

Key Features

• Access Shopify cart, orders, coupons data & more through live chat support inbox
• Canned responses saved replies & FAQ for better live chat customer support
• Mobile apps for iOS & Android to live chat and provide customer support anywhere
• Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
• Monitor inbox customer service chats & invite customer support chat agents

About this app

Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.

Key Features

• Real-time order, shipping, and purchase history inside your helpdesk inbox
• Get AI-drafted replies for every email & live chat ticket in your inbox
• Auto-hide spammy social-media ad comments with AI
• All the core helpdesk features your team will love (macros, automations, views)
• Role management, reporting and custom inbox views for support managers